From David Rubin.
Statewide Fence Contractors, LLC
Had an awful experience with this company from a customer service standpoint. I had a new fence installed in my backyard, was told the project would take a day or 2 at the most and someone needs to be home to meet the workers in the morning and also to approve the final work. Fine, no problem for a day or two if necessary someone can be home however, the job ended up taking closer to a week with one or two guys showing up for maybe a few hours here and there per day. I was a little annoyed but willing to accept it however, after a week not one call from anyone at the company to tell us the job would take longer than expected or to check in on the progress. Now here's the part that really annoyed me, because the job was taking so long my wife and I couldn't continue to take time off from work and frankly stopped waiting around for them to show up of course within a few hours of the job being completed I receive a call from someone at the company requesting final payment in a very accusatory manner like I we were avoiding paying them. I told them because the job took longer than we were told we couldn't continue to stay home and wait, I also told them a check would be in the mail and you will be paid in a few days. The second day after the job was completed I again get another call requesting payment explaining a check was sent I was told that if they do not get paid immediately a lien would be placed on my house by tomorrow. Yes, THREE days after the job was completed I was being threatened with a lien on my house. I never once told them I wouldn't pay them a check was genuinely on it's way. The workers who came were very nice and worked hard, I don't blame them at all for doing what they're told however not receiving any communication from the company until final payment was due really annoyed me and then on top of that, the threat of a lien made matters worse. On top of that, someone did have to come back because the door of the fence wouldn't lock due to improper installation. There's plenty of other fence companies for me to take my business and I would not recommend this company to anyone.
