Creative Iron Works

This Computer is showing me as "ProNoor", because its a business computer and I am writing this review during my lunch break. I contracted with these people for a Steel Gate and I did realize later that the gate would not be a real wrought iron. I drove 2+ hours from Mobile, AL to pick up the gate. I was very delighted and happy to see the gate. These are real hard working, honest people. I am sorry that low rating person had extreme opposite views but that person and Google both be sued for making and propagating a phony statement. I am a medical doctor and I meet so many people every day. Calling such people as dishonest needs be ignored. I have already recommended this business to a friend of mine. Very pleased with my experience from the start of the first call to the end. I have a cheap steel gate hanging at a property for more than ten years so there is no reason for me to say that their gate will last any less. I highly recommend this business to anyone in the World. I urge local people to show full support for this great business.

Please read before you book a project with this company! About 3 years ago I had this company build and install an automatic driveway gate. The gate looked beautiful and everything worked well. Unfortunately over time the design flaw in the gate started to show over the past several months. The supporting post where the gate hinges is bent. The post should have been at least a 3"x3" post to handle the weight the metal gate. This guy used a 1.5" by 1.5" post. Not only has the post bent from the weight but the stucco has cracked around and the gate has dropped almost half an inch. I contacted this company by phone and email to get them to fix the problem. They initially said that they would contact me when they had availability. I've been waiting for months for them to get back to me. I've sent emails with no response left voice messages with no returned calls. These guys have straight up ghosted me. So to avoid structural damage to our house because the bent supporting post is attached to a load bearing corner/wall I contacted another company. Basically $1800 later we have a gate that is not going to cause serious problems. This company was recommended to us by our neighbors. Their gate seems to have held up with no problems. I'm not saying your guaranteed to get a huge steaming pile of $h!t like we did. Just realize that you've been warned by our experience. These guys will clearly not stand by their work and have zero customer service skills. If you want to roll the dice with these guys go for it. It's your money. I'm just saying why would you risk it?

I contacted CIW about replacing the drive gates at our church. The sales guy met me at the church the same day. We needed two ~24' gates. I received drawings of proposed gates and a quote the next day. I suggested some modifications to the drawings and they replied with new drawings right away. The price was more than I had anticipated, so the decision to proceed had to wait for the next church business meeting to get approval. I was told that once the deposit was paid, the posts would be set in ~3 days and the gates 2-3 weeks later. Once the deposit was paid, the gates were up in 2 weeks total and they far exceeded our expectations. If you are in the western part of Slidell, pass by Bayou Baptist Church to take a look.

I couldn't find anyone that would build me a stainless Steel Gate for my House, until I met with Dan and Kerry from Creative Iron Works. I had a special Design in mind, custom stainless framing with some Glass mounted inside. Had to be stainless, had to be frosted Glass. A lot of contractors told me "oh, well, this is going to cost you..." and never even showed up for an estimate. Dan and Kerry were here, looked at my Designs, Pictures, etc and went to work. I told them to take their time with it since I wanted it perfect, nothing less. The Result was stunning, to say the least. Dan created a gorgeous Gate, and the Neighbors are jealous. I'll recommend Creative Iron works 100% to anyone who wants Quality workmanship

Very disappointed in this company. Was recommended to them by multiple people so was really excited to work with them. Called the company to see if I could come to business in person to see ideas of what we wanted for our stairs, the lady I spoke with said sure and they had a lot available to view. Drove 45 minutes to business to find it was basically just where they welded the iron and only did things per order so there was literally nothing available for me to see. Decided to just go with pictures online since others said they did such great work. Scheduled an estimate for noon and no one came until 3pm and that's only because I called them to see what was going on. No one bothered to call me to let me know the original person coming out for estimate was doing other jobs so they just found someone to come last minute. Basically we were forgotten about. We also did not receive any apologies. Crazy enough we still wanted to go with them based off the price of the estimate. I called the company again and spoke with a lady to see if we could get an compensation for all the trouble we've had so far and she seemed confused and just said rudely she didn't know but would ask. I also told her we wanted to schedule an appointment to get our stairs done and she said someone would call us back. No one ever called us to schedule or talk more about prices. Highly disappointed and would never recommend them to anyone. Huge waste of my time.