Paramount Fence

Unfortunately, I did not have the experience I had hoped for with this company. I will say that the initial contact and response went well. We decided to go with them since they were able to come out the soonest and seemed fairly responsive. I was a little put off by my sales rep, Arturo, who did not seem interested in making a sale. When I asked for a higher fence, he first tried to tell me that my HOA did not allow that height. When I told him they did he asked me to show it to him, which I did. Even then, he continued to try to down sell me which we eventually compromised on and went one foot lower. When I asked for an additional gate and locks with keys he again tried to discourage me noting the additional costs, but eventually added them. I will say that the turn around time in getting the necessary paperwork to start my project within two and a half weeks was appreciated. When it came to install day the gentlemen seemed very nice, but unfortunately started work without waiting for JULIE to come and mark. Because of this, they immediately cut our internet fiber line at the start of the day. This caused my husband to lose two days of work since he works from home and needs to be on our secure network. When I called to let the company know I was told “this happens more often than you think” which was even more upsetting. While they assured me they would pay for the repairs it did not help with my husband’s loss of two days of work. Fast forward to the end of the project. The locks I requested and paid extra for were not installed. I reached out to my sales person via email and did not receive a response. Two days later I contacted the company directly and asked if they would be coming out and again voiced my frustration. They woman I spoke to, while helpful, seemed annoyed and inconvenienced by my call. And while mildly apologetic, I was reassured someone would contact me that same day to address my question about the lock. Again, I did not hear from anyone and assumed I would have to call the next day until i happened to look out my window and saw an employee in my yard changing the locks. He never knocked to let me know he was there and I never received a phone call to inform me someone would come that day. While I thought that was the end of my experience I was wrong. My family and I tried to go out and enjoy our yard (the best we could since our internet line still needs to be re-buried and I had to keep my 1 and 2 year olds away). While my kids were playing I saw my 1 year old pick something up and try to put it in her mouth. When I took it from her I realized the employees who installed the fence left cigarette butts all around my yard along the fence line. Needless to say I would not recommend them although my fence does look nice.

I work in construction so I am a pretty picky client to please. But I use to pull permits for them at the city. And heard there work was good. They lived up to that expectation. 1st, Dawn, she is amazing! She came out to quote us and walk through the property and gave us recommendations & gave us detailed advice on the trees and poison ivy (good to know) on our property. Which homedepot did not when quoted. The price of the quotes from Parmont vs homedepot were 1,000$ different. And Parmont used my entire property and homedepot refused to go to the property line basically because it be too much work. Have no problem paying a little more for better quality. Time was everything for this project. As we move into a new property and our dogs are escape artist. Dawn knew this and made everything happen as quickly and efficiently as she could. To be honest it would have been faster but the city was the one taking so long. The material they use is the real deal. The gate I was so skeptical on getting, but the way the double gate is set up is so nice, very sturdy! The other part that was so scary is my property is crazy on the grade & the gate had to be as close to the ground as possible so the dogs couldn’t get out. And they did just that, and it looks sharp. The vinyl was the best decision because there will be little to no maintenance beside washing maybe every spring. They automatically include warranty on there fences. I asked them to fix one panel that was slightly short and took them less than an hour and just did it no questions asked. While yes fences are expensive, I have no regrets. I did use there financing option through KSI and had no issues. The project took less than a month. I even left out of town while the put it up. Builder trend tells you everything that is going on with photos! All drivers call when they are 30mins out. They anwsered phone calls and email efficiently. Couldn’t thank them enough!! And please ignore my terrible grass, we were waiting for the fence to go up before moving onto that project, lol!

I recently had Paramount Fence install a 4' metal fence for my property, and I couldn't be more pleased with the results. From start to finish, their team exhibited professionalism and dedication that made the entire process smooth and stress-free. First and foremost, Marcos, the salesman, left a lasting impression with his exceptional professionalism. He was extremely knowledgeable and guided me through the various options available, helping me select the perfect solution for my needs. His approach was transparent, and he was always available to address any questions or concerns I had. Saul, the foreman of the installation team, deserves high praise for his great work and professionalism. The quality of the fence installation was top-notch, and Saul's attention to detail was evident throughout the entire project. Once the work was complete, he took the time to walk me around the entire job site, ensuring that every aspect of the installation met my expectations. His dedication to delivering a flawless final product was impressive. Claudia, my office contact at Paramount Fence, was equally outstanding. She was highly responsive and helped facilitate the resolution of an issue with my homeowners' association. Her proactive communication and problem-solving skills were instrumental in ensuring the project moved forward without unnecessary delays. In summary, I am exceptionally satisfied with Paramount Fence. From the professionalism of Marcos and Saul to the excellent support provided by Claudia, the entire experience was positive. The metal fence they installed is not only a testament to their quality workmanship but also a testament to their commitment to customer satisfaction. I would highly recommend Paramount Fence to anyone in need of fencing solutions. Thank you for a job well done!

I recently had the pleasure of working with Paramount Fence Company, and I am thrilled to share my experience. From start to finish, the customer service was nothing short of exceptional, and much of that is due to Laura's outstanding efforts. Her professionalism and dedication to ensuring a seamless process were evident from our very first interaction. She took the time to thoroughly understand my fencing needs and provided insightful recommendations that perfectly suited my property. Her expertise and attention to detail gave me confidence that we were in good hands. We pulled multiple quotes, but at the end of the day, we kept going back to Laura's attention to detail. as well as the fact Paramount backs their workmanship up to 5 years, additionally the vinyl product has a lifetime guarantee. On the day of installation, everything went smoothly, just as Laura had assured me. The installation team was punctual, courteous, and highly skilled. They worked efficiently and completed the whole project in one day. The quality of the fence is outstanding, and it has significantly enhanced the aesthetic and security of my home. What truly sets Paramount Fence apart is their commitment to customer satisfaction, and Laura embodies this perfectly. We wholeheartedly recommend Paramount Fence Company to anyone in need of fencing services. If you're lucky enough to work with Laura, you can be assured of an exceptional experience from start to finish. Thank you, Laura, and the entire Paramount Fence team, for a job well done!

I recently had Paramount Fence install an aluminum fence, and I must say, they did an outstanding job! My neighbor recommended them, so I reached out, and Andy See became my sales representative. Working with Andy was a pleasure he was incredibly friendly and accommodating. He patiently addressed all my inquiries, walked me through the entire process, offered the best deal, and even took care of obtaining the permit from the city. The installation team was equally professional, leaving the site spotless, and the end result was truly impressive. However, after the fence was installed, I noticed a few panels were too close to the ground, making it challenging to maintain the lawn around them. Upon contacting Andy, he promptly came over to inspect the fence. He confirmed it was installed correctly but acknowledged uneven terrain in my backyard. After discussing options with his team, he returned with a solution: cutting the bottom of the aluminum panels to accommodate the uneven ground, all at no extra cost. Andy's dedication to ensuring customer satisfaction was evident throughout the process, and I'm grateful for his efforts. The finished fence garnered numerous compliments from neighbors and family, all impressed by its beauty and quality. I wholeheartedly recommend Paramount Fence for their exceptional service and high-quality products.