Storm Epoxy

I scheduled with Meridian fence to replace my existing with a new fence. The project was scheduled two months before they can start, which I was fine with. Two months later Meridian fence is here and we are super excited to get this project started and over with. I was told this was going to take 5 days to complete, they even showed up a day earlier. Well we are going into 30th day tomorrow and I still don’t have all my gates up. I was told August 23rd-27th and now is September 22nd lol and still waiting. I completely understand things happens and life happens, but if that was communicated with me That my project is being overly delayed maybe I would understand. No Communication from anyone, I called and stop by the office and they keep saying the same thing we will get someone over there to complete it, but no one shows up. I am hoping when I get the last invoice, I get a pretty good discount off my final price. I am way positive my sales person and their supervisor can agree with me that is was overly delayed tremendously way over the time frame, that I was promised. October 12, General Manager Nate Southern made an appointment to come inspect the Job, which he did come out and met with my wife, unfortunately I was not be able to be there. Nate even noticed all the issues with the fence and made all these fake promises he said “ I will get my manager of installers out there to do the few repairs” 😂 😂 Still waiting. Nate the General Manager emails 3 weeks later, with the same fake promises. I emailed him back 3 days later, still have not heard anything of course go figure 😂😂😂 Nate Southern your Attitude & your leadership reflects on your employees. Terrible customer service, rude employees, lies after lies. Experience overall is horrible, I would never recommend Meridian Fence to anyone. It’s the principle of the Business. A simple we are sorry and screwed up would have been nice. Word of mouth goes along way I will definitely be promoting on how horrible Meridian fence is. Enjoy

I'm sure Meridian Fence is fine if you need a large new fence. The short version of a long story. I need some fence repair. It's actually a fair sized project and involves some new fence installation. I wanted to hire it out so I could focus on other project for the summer. I called Meridian Fence in the spring of 2018, they were too busy but suggested I call back in the late summer or early fall if I still needed to complete the work. Upon discovering most of the fence companies were already booked up for the summer, I had to just let the project go for the summer. I called Meridian Fence back in the latter part of October. The office manager Yvonne, asked me to send an email detailing my project needs, and advised me they are booked into the last of November/first of December. I let her know that was OK because the project did not need to be complete until the end of May 2019. I sent the email per her request but heard nothing back. After several days, I emailed her again asking if my request was received. Yvonne did reply to the 2nd email, she told me they were booked into January or February and instructed me to call back in December. I emailed her and explained the situation as I have here in this review. Yvonne's reply, "There is a high demand for large scale projects that involve new fencing". She went to say, "they try to anticipate a slow season where they can help customers with small projects" etc., and she ended with, "Sorry we are unable to help you at this time." Yvonne could have saved us both time and frustration by telling me during the spring call that they are not interested in my small repair project. Good luck, I'm glad business is that good ...

Jesse was very easy to work with from the very beginning. He understood exactly what we needed and new his business. Seri in the office is SUPER awesome. Always available and prompt. You get an excellent product as well as the best customer service around. We had to have a fence built at a new home for our dogs while we were out of the area. We had fears that the company we chose wouldn't do what we needed in a fair and timely manner since we were not there during the job. Meridian Fence delivered! The pricing seemed fair, too. Which I can appreciate. I didn't feel like I had to call other companies to be sure the price was competitive. From the very first phone call to the last call and in between, the communication was outstanding and the job was completed on time. The guys who installed the fence were super nice guys, too. Very professional and friendly. I will recommend Meridian Fence to my family, friends and everyone! Thank you, Seri & Meridian Fence, you run a top notch business!

July 8, 2024 Dear Travis, It's been a week since our fence installation, I wanted to take a few minutes to write and tell you how please, Chuck and I are with our overall experience with Meridian Fence. We had a 4 ft. fence and needed to go higher. We called Meridian Fence Co. and Travis came over to our home within days. Our first step was to go to the Meridian City Hall and next, to our HOA, and all our plans were a go…. Travis came back out, to our home and gave us two different estimates of what can be done. Travis, it has been an absolute pleasure and positive experience every step of the way. From the estimate process, to consulting with you on the style selection to the quality of the product; the precision of the installation. We couldn't be happier with the final product. The Meridian Fence team did a marvelous job. I would recommend Meridian Fence without hesitation to anyone who asks. Again Travis, thanks for everything. Cass & Chuck

Meridian Fence installed my original fence at my new home 2 1/2 years ago. A few months ago I decided to add another gate due to a new curious puppy. I spoke to Scott & he came out & designed the proper gate for the area. Unfortunately due to “issues during installation” my new gate was scratched and discolored in various areas. I called & informed them, & it took a couple of months to get Dan out there, but I so appreciate him making my gate look new, because it is new :) Meridian Fence heard my issue & completed the project & made sure they went above & beyond. At times I don’t understand why things take so long to get done in a new community, but I’ve realized they are busy making sure everyone is satisfied. They were the best price, the most friendly & at the end delivered a very beautiful product. Please trust them & give them a call for any kind of fencing. They are a local family owned business which I totally support.