Haupt Electrical

We were referred to Haupt Electrical by a neighbor and had a wonderful experience receiving help from Mike Haupt. Their customer service is incredible from start to finish. They are polite, respectful, punctual, and thorough. We bought a house earlier this year and due to cold weather, our AC unit was not able to be tested when we did our home inspection. When temperatures began to spike in June, we turned our AC unit on for the first time and quickly discovered our outside unit was not running. We called our home warranty company and they sent an HVAC contractor who told us there was no power going to our unit because the pullout handle to our disconnect was missing. He was here less than 10 minutes to tell us we’d have to call an electrician to fix it or try to find the missing piece and fix it ourselves, he asked for his $60 service fee, and left. We found a comparable pull out disconnect at Lowe’s for about $6 but were nervous about messing around with the 240Vcircuit ourselves. After mentioning our AC dilemma to a neighbor, she told us we should give Mike Haupt a call. Mike said we’d be able to use the switch from the new disconnect in our disconnect and, if we would prefer, he would come to our house to do it for us (after his regular working hours, mind you). When I asked what his service fee was he said it should only take a couple minutes for him to do, so there would be no need to charge us. When he got here to insert the switch handle for us, things were not lining up exactly with our old disconnect and the new switch so he took out the whole old disconnect and installed the brand new one. Once that was done, our AC unit was up and running superbly. When my husband and I asked him what his service fee was so we could pay him for the work that was done, he told us not to worry about it. We didn’t feel right about him receiving nothing for not only fixing the problem, but also for coming after hours and doing more work than what was initially planned (while the HVAC guy who was here a matter of minutes and left with the AC still broken took away $60), so my husband gave him what cash he had on hand, and even then, it took multiple offers before Mike would take it! I was so grateful and impressed with his willingness and kindness in helping us out with our situation when we weren’t even technically paying customers. We haven’t experienced customer service like that with any of the other service contractors we’ve had to work with before. We will definitely be using Haupt Electrical for our future electrical needs!

The two electricians sent to replace the old knob and tube wiring in our old attic, insulated with rock wool which hid most of the wiring and is a messy, plus very dusty environment, did so with a right good will. They communicated with us on progress and exactly what they were doing. They continued that pattern to the end of the job. Yes, that is what was expected. But the skill of figuring out the spaghetti bowl of wiring underneath that old insulation material was extraordinary. I've been up there, worked in it myself, and I know. I appreciate the electricians who learned their trade, practice it each day, and absolutely earn the living they make from it. We had one issue which required one of the electricians to return. A minor and well hidden circuit was not tied in with the new wiring. It required tracing the wires underneath the insulation. These were newer wires and not part of the knob and tube problem, but needed to be wired into the new grid. It was figured out, traced out and finished in good time by an electrician who cared about his craft. The office could be a bit more communicative as to when and if there is going to be a hold up on the agreed to times and dates. When contacted they are very responsive, but with us they did not do the contacting. They were wonderfully helpful when we called to find out why it was taking more time for them to make our appointment than they stated on their web site. As to value, electrical work is expensive. You want it done right the first time by well qualified tradesmen, from a company who cares about their safety and your well being. Haupt Electrical definitely falls into this category of qualities. And I highly recommend them.

Ethan, Jordan, and Chris at Haupt Electrical did a absolutely fantastic job for us!! We have been having an issue with our kitchen outlets not working for over 4 months. The house we’re currently renting is very old, and has a lot of fixing up to do. We had some other guy (not haupt) who came out a while back who deemed the issue to be a mysterious electrical phenomena he was unable to fix, but these guys at Haupt came out and swiftly solved the seemingly impossible issue. The rusted over and broken breaker was replaced expertly, wiring reinstalled, and within seconds of the kitchen outlets being inspected they were able to pin point the problem and it was good as new in a matter of minutes! We are beyond thrilled that we can now rest easy knowing our fridge won’t go out in the middle of the night! And beyond being clear experts in their fields, these guys were so friendly, kind, and easy to work with. Thanks so much to the Haupt team, y’all are miracle workers! I’d highly recommend them to anyone in the Utah county area! If you’ve got an electrical problem, go to no one else but these guys! - the Watson Andelin family

Absolutely great! Haupt Electrical is that rare punctual, honest and experienced-to-the-core business that we count yourself lucky to be working with. When Mike came to give us a quote he arrived a few minutes early unlike so many other contractors who often arrive late and underprepared. He gave a real assessment and followed up with an email quote that helped me feel assured that everything was documented accurately. Great communication. The itemized quote helped us prioritize our most pressing need and made us excited for our not-so urgent cosmetic changes. As we were working with some other subs we happened upon some unexpected bumps that Haupt managed with little notice prior to our appointment. What a relief! On the day of service Haupt showed up and worked quickly and efficiently managing our rather large project with all the courtesy and professionalism we could have hoped for. We will not ever shop around for another electrician because we have found a gem!

We had 2 HUGE trees go down in a microburst storm which unfortunately took out a power line. The city came and cut our power right at our box and told us we would need to hire an electrician to come repair it. Our house was built in the 1950’s so we knew they may not be able to fix the box or wiring. When I called Haupt Electrical I told them what happened and asked if there was anyway they could come out same day since it was the middle of summer, and we had 2 fridges and freezers without power. They amazingly came out within 2 hours and were able to move and put up an entire new box! It looks amazing and my husband and I are over the moon! The 3 guys that came did an excellent job, were very professional, and were easy to talk to! They answered all of our questions and even worked around the huge mess and all the people cleaning up in our yard! I would hire them for any electrical job, every time! Thanks Haupt Electrical for saving our day!