LiveWire Electrical Services

I am working to help my 80 year-old mother remodel a small home in Texarkana with limited funds. We found some electrical issues and called LiveWire. Chayse came to check things out and give us a quote on correcting the issues, as well as adding a few lights. The quote was a little over $1,500, which I knew to be high for the services, after working with electricians all over Arkansas and Alabama. But we were in a bind and needed the work done quickly. So I went ahead and hired them, after several times of continually questioning Chayse that the quote would not go up. They came when I was out of town, and our contractor (who is mostly just doing paint and floors, definitely not fully over the job) was there. The boys who came to work appear to have done nice work, thus the one star, but it seems they added something- though I have yet to figure out exactly what- which made the final total go up to over $2,200. They were apparently speaking to the “contractor” for advice on how to proceed with the job, instead of going with the original scope of work or calling me for any questions. In the end, they did not do two of the things on the original list, and when I contacted Chayse about those things- he did remember that we had discussed them and said he’d send them back out, with me assuming the entire time it would be included with the bill already paid. But when they left, they said “we are required to collect $125 from you for today’s job before leaving.” I expected these services to have been included in the original quote, specifically since we paid $700 more. I’ve used a lot of electricians, and I can assure you, the professionalism and pricing of LiveWire leaves a lot to be desired. You would be much better off going with a small company or individual than using this company. I showed the bill and list of services to my electrician in Fayetteville, Arkansas, and he said he could have driven the 5 hours there and back, and done the work, plus some, for half the cost. Moral of the story… LiveWire is overpriced and unprofessional with billing.

Talk about coming to my rescue!!! I called LiveWire in a panic because the power kept going off in my home office and I had three projects due that day before 3:00. The lady that answered was so very nice, professional and calming. I asked if there was any way possible to get someone out there this morning and she told me to give her about ten minutes and she would call me back. In less than ten minutes, she called back and stated someone would be there in less than an hour. In abour twenty minutes, two of the nicest, most knowledgeable young men arrived and restored power to my office in approximately an hour. I am so grateful and thankful to LiveWire for their professional service and if I have an electrical need in the future, I will definitely call on them again. I highly recommend LiveWire to anyone needing electrical work!

Livewire and Gus has been involved in the renovation of this almost 100 year old home. Gus replaced the old knob and tube wiring and has been working with us since the project began. He is always willing to do what it takes and of course goes the extra mile to get the job done. Gus is very accommodating and provides very professional services. His above and beyond skills have really impressed us. Jay Strickland has done a great job coordinating all of the service calls and what would we do without Stormy. She is the eyes and ears of the office. I highly recommend LiveWire Electrical Services for any electrical services that you need. You will not be disappointed with the high level of service you will receive.

I hired this company to complete an initial electrical hook-up. The project was a 40 to 45 miles one way trip. An individual came out and made gave a quote that I accepted. The next day a technician arrived and even though there were some unexpected problems, the job was completed. Upon examination, I found an oversight of a knock out that was not covered. I called the company and explained what I found and the next day another person came and fixed it. I am completely satisfied with this company and I would recommend it to anyone. As far as I'm concerned, this company exhibits excellent customer service and good quality work.

On 2/29/24 Jerrod from LiveWire Electric came out to install my Whole Home Generator. I watched the whole process for 2 days. I was impressed. He does quality work even making sure everything was level, the generator, the pad, the conduit going into the electric meter and the transfer box. The one thing I learned is that this is not a weekend DIY project. Leave it to the professionals. We were so impressed, we called them back to install 2 ceilings fans. Angel was sent out and again he did quality work. Thank you to the whole crew at LiveWire Electric for a job well done. We will not hesitate to call them again.