Cox Electric

I lost all electricity to my home at about 9:30 am on New Years Day. I have some medical problems and am on oxygen 24 hours a day. My home oxygen concentrator is electrical so therefore I could not use it so I switched to my oxygen tank, but it has a limited amount of oxygen, so I needed help right away. When I lost electricity, I called a neighbor to make sure she had electricity and she did. I went out to check the braker box and found that there was smoke and sparks coming from it. I had never had electrical problems before so I tried to look up a phone number on the internet, but was unable to because my router wasnt working. I called my neighbor again and she found your number on her internet. I do not remember the name of the guy who came out, but he was at my home at about 10:30. He was very concerned about the problem and said that it was not fixable (all of the wires in the box were burned and a hole was even burned through the medal in the back of the box) and that the braker box would need to be replaced. He went to Home Depot to buy all of the parts and had it replaced by 3:00. After he replaced it, he even labeled every braker in the braker box to help me if I had any problems later. I am very grateful to him. I do not normally review businesses, but was so thankful to these people I felt I needed to. My address is 1609 Park Lane.

Once again, Cox Electrical Service has outdone themselves! I needed an electrical outlet checked since it showed signs of burnt marks, so I headed to their user-friendly website and easily filled out the service request form. In less than an hour, they provided all the details necessary to schedule my appointment—efficiency at its best! The following day, a skilled electrician arrived, quickly diagnosed the issue, and efficiently resolved it, explaining and showing me exactly what the problem was. Their transparency and professionalism are why I keep coming back. If you're noticing any signs of electrical wear like burnt marks on your outlets, don't hesitate to call Cox Electrical. We've relied on their expert services multiple times and they've always delivered pitch-perfect results! Highly recommended! - Humbly, Henry

I reached out to Cox about a transformer in my attic that was making a humming sound. At first I believed it to be a part of my new A/C install until I traced the cable as far as I could. I was worried about the sound and what it could mean. After sending them an email with my description of the problem, I had a response from James. He asked for a picture and said that it was mostly likely a low voltage transformer, probably the doorbell. I sent him a picture and tried tracing the cable even further. He was correct and saved me from the charge of them coming to my home to provide this same information. I appreciate the assistance and not billing me for something that would have taken a professional less than 5 minutes to inspect. I'll definitely come to them when I need some electrical work done.

I highly recommend Cox Electrical Services. From start to finish they provided excellent customer service. I needed same day service and called several companies who told me to be able to come out same day, I would have to pay an extra emergency fee. I called Cox and was told they could come same day and there would be no extra fee- just their standard fee which was very affordable and fair. They told me the techs would be by between 12-4pm. They were prompt and showed up at 2:00pm. The techs were kind, courteous and dealt with my barking dogs! They found the problem quickly and were able to fix it even quicker. Again, a seamless process from start to finish. We will definitely be reaching out to them in the future should he need any additional work done! Great Job! 👏🏼

Cox Electrical in the Austin area is one of the most professional and excellent services available. We utilized their services to install 30 new recessed lights, new flood lights, and new plug points (both indoor and outdoor). The pricing was competitive, and the job was completed professionally. James was an extremely professional individual who provided recommendations that were in the best interest of the house, rather than solely focusing on upselling. His confidence and explanation regarding how each part of the job could be completed with less complexity aided in my decision-making, avoiding unnecessary expenses. I would like to extend my gratitude to James and his team for their professionalism, punctuality, and high-quality work.