Bonacci Electric, LLC

We highly recommend this electrician Marc. He is always punctual, reliable, and professional. He has done a lot of work at our 1855 house and has never disappointed us. Finding reliable, professional people who do really good work has been a challenge for us over the years. Maybe it’s where we live, out in the country, maybe it’s our big old house full of inconveniences because it’s from the 1800s, but we typically have a hard time finding top notch service providers. We have had a lot of people doing all kinds of stuff for us on our property over the past 15 years and Marc is among the best. Even when I asked for something to look a little bit different after he had done it- like a few days after the fact- he agreed to do whatever I asked, without any kind of complaint or impatience with me. He has good customer service and is a nice person. (If your dogs are big and loud and bark every time he comes over, he still acts like he likes them!) He comes to your house quickly so you don’t have to wait a long time from your phone call. He has added outlets, added lights, done a bunch of wire stuff inside of our old lath and plaster walls...he can do whatever you need. He is friendly, patient, professional, and takes pride in his work. He charges fair, reasonable fees for his outstanding services. He is neither overpriced nor out to get as much money as he can for the job he does. (Which i have seen happen a lot with people coming to work at our house over the years.) My husband is an electrical engineer and contractor who could do the work for us himself, but doesn’t want to or have the time to- and he is always very impressed with the work Marc does here. If you want him to come back for whatever reason after he has finished a job, he does it without delay or complaint. I hope he stays in the area because it took us 17 years to find an electrician that didn’t make us want to find a different electrician. In this day and age of franchises, corporations, outsourcing, and when hands on trades are encouraged less and less in schools, we should all be supporting the respectable self employed members of our communities who are skilled at providing quality services to us.

The positive reviews are NOT from Marc's service and are from when the business was run by the father in law. There were two no calls/no shows (one time he was in Florida still) and several reschedules AFTER he was already late. On the day of, his guys showed up 2 hours late because "they went to the wrong address." They left an hour in to go to lunch and lowes because they had come without the supplies needed for the job. I was still charged an entire day of work. The mess they left was horrific. It was winter so the wet shoes and the drywall dust created a nice paste over my floors and on my sons bedroom carpet which could have easily been moved to the side. They used MY hanging towel to cover my TV and if I hadn't put plastic over my bed ahead of time, it would have been destroyed. Our walls are thin and they drilled through them twice. They didn't bring a vacuum, broom, or any supply to clean with. When I asked, they offered to do it with my shop vac. There were wires, wire casings, and insulation left behind (including in the driveway where there were also cigarettes), and one switch they moved leaving the other wide open. I needed to remind Marc that he was suppose to come back for inspection and when he did weeks later, I explained what happened. He told me everything I wanted to hear and vowed to make it right. I asked that he switch one of the lights to a dimmer (which I thought was happening from the beginning) and told me he'd come install it himself. Weeks went by. He said he had to order it and was waiting. Months went by and when I reached out again, he said the part had just come in that week and he'd call with availability when he got back to the shop. The call never came. I hope this was isolated and that he is conducting business differently now, but I felt very taken advantage of and hope this helps others keep a tighter rope if they choose to go with him.

I am 100% honest on this review 4/10 at 1 A.M. we woke to a smoke detector going off in my home.. upon looking to see why we noticed our breaker panel was smoking.. we called 911 to find out that our panel was fried durning the lighting storm not sure of the technical words but it was scary and we were unsure of who to call..we hit Google of course and found Bonacci Electric.. first thing We’d morning explained the situation he offered to come to our home in the early afternoon to look at it.. he was able to come today which is 4/11 came and replaced the whole panel and upgraded it so with any luck this wouldn’t happen again.. and the professionalism of this company is top notch!! They actually pick up after themselves ladies you read that right.. they were taught correctly to pick up.. I was floored when I came home.. I knew I had to clean two day of fire dept national grid us walking in the house for a gladly with OCD I was floored.. so would I hire then again 1 million times over!! Thank you so much!! For getting us back in our home and having power again.

Marc gave me an estimate as well as date and time he’d come for electrical repairs that were needed at my elderly father’s home. He arrived as scheduled on time with a few of his workers and had the job done in a couple of hours. After numerous attempts to get other electricians here and my elderly father nearly rolled over the coals($$) by a few other electricians, Marc was the most honest and reasonable priced to say the least. I would highly recommend Marc and his team as they do excellent honest work. Thank you very much Bonacci Electric.

Bonacci Electric Company provided exceptional service for my electrical needs. Their competitive pricing was impressive, and their professionalism and expertise were outstanding. From a simple light fixture change to service panel replacements, their crew displayed remarkable skills and ensured my house's safety. I was thoroughly impressed with their attention to detail, cleanliness, and commitment to customer satisfaction. Without hesitation, I highly recommend Bonacci Electric.