Light and Plug

I contacted Jim at Light and Plug to troubleshoot why we lost power to our garage outlets and to fix the overhead fluorescent lights that stopped working. He responded almost immediately to my inquiry and we set up an appointment for just a few days after that. He texted me before he arrived, he arrived in time, diagnosed the problem, gave me an estimate, and did the job all in the same morning. He was very conscientious about keeping the area clean (even though he had to go into the attic and a crawl space). He answered all of my questions patiently and thoroughly. Jim is basically everything you could ask for in a home electrician - depth of knowledge, great customer service, fair price, and he’s a nice guy - solid 5 star rating!

Terrific high quality electrical work with attention to detail, excellent customer service and communication. Jim works closely with you to solve problems, fix and improve your home. He offers and demonstrates options, makes sure you understand what is needed and does the many little things throughout that are highly valued and really add up to outstanding outcomes. Jim keeps commitments, arrives ready to go to work and completes projects on time. He has completed several projects in our home to modernize and make it better and he is our "go-to" for any and all of our future electrical needs.

We had the best experience with Jim! We contacted him via his website and he got in touch immediately. We described the issue, he projected confidence in the job, and scheduled a date and time. He confirmed our appointment the night before, and texted before arrival the day of. Excellent communication throughout the entire experience. He completed the job as described, was a super friendly man, very personable, and professional. We feel so happy to have connected with Jim and are already making our electrical to-do list so we can have him back. Highly recommend !

We just moved to Kennebunk 2 years ago so finding a good electrician was a challenge until we hired Jim to replace our electric panel. The big companies priced us outrageously when they didn’t take the time to identify the underlying issue. Jim had me send him pictures then showed up to inspect the issue and give us a cost, which was far below the big companies price. He was exceptional at communication, friendly, respectful, and finished the job quickly. I can’t recommend him enough.

We lost electricity to one of the rooms in our house and I couldn't figure out why. Jim was very responsive when I reached out and all of his communication was very helpful. When he came to the house, he was professional and efficient and he explained everything that he was doing so that there weren't any surprises. And... he diagnosed and fixed the problem quickly! There was a junction box hidden behind an attic wall with a bad connection. Top notch service, I would highly recommend!