Thrower Electric Inc

These guys wired my town home and the other town homes in our section. A few of us started to have trouble with our breakers tripping for no apparent reason (and of course after the warranty period expired). Multiple breakers are now all tripping at once and all are confined to the same room. I know of at least 2 neighbors in the same section having the exact same issue. We now have 5 breakers in the kitchen that all trip at the same time, regardless if anything is running or not. I’ve called multiple times hoping to get someone to assist me. I called again today, asking to have someone come out and look at the issue. They say they can’t come out for free, which of course I didn’t expect them to anyway so it was a weird thing to say, but he tells me they charge $150 per hour and the breakers can cost up to $100 a piece. Now I don’t even know if the breakers are bad, it could be bad wiring on their part for all I know, so obviously I’d want them to diagnose the issue before replacing anything. He then says the $150 per hour starts when they leave their business. They are in Loganville and I’m in Decatur. You’re telling me you want me to pay you while you sit in traffic and before you even get to my house? I’ve never heard anything so crazy in my life. Customer service has become a thing of the past.

Brian and the people at Thrower are top notch. Had an issue where we thought we were going to have to install a new panel ($$$$) and upon having Thrower come out and diagnose the situation we didn’t need one. They could have padded the bill and did unnecessary work but their employee Tom said he could fix our issue with the existing panel. True professionals and very honest. Thank you guys for all your help.

Scheduled a week out for someone to come by the house and look at a few issues we were having for Friday, 8am. We would have preferred sooner but I understand how busy things get, so I was willing to wait, and we stopped searching for another electrician due to the reviews on here. The day he was supposed to show my wife had an appointment in the morning, so I took off work and got the kids to school so someone could be at the house. The appointment time came and went. No one showed. No calls, texts, or heads up to let me know they were on the way. At 10am, 2 hours after the appointment time, I asked if they were still coming and immediately got a text that said "Can I please reschedule". I missed a day of work and we're now searching for another electrician due to the unprofessionalism of this company. Do yourself a favor and hire someone who's actually interested in your business.

Tech showed up ontime, very professional. I would definitely use this company again

Professional and efficient. Gets the job done right! Arrives as scheduled.