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From Jason Barr.

Lutz Electric Service, Inc.
Lutz Electric Service, Inc.
I would advise anyone to rethink about using these individuals for any and all electrical needs. First and foremost IF your job or needs is small.......they will not call you back to schedule an appointment - unless their business is slow. If you need something simple like new or replacement outlets, fans installed or replacement of breakers, etc. They will delay and consider you low on the priority list. In addition, they have a tendency to call within an hour or less of an appointment and either cancel, need to reschedule or make up any other excuse. Or in one case (over a year ago), they did not show up at all....still don't know why I decided to call another time for their service. It is has been known (by people that I have talked to) that if a more "profitable" job is available to them - they will bump you for them even though you might have an appointment already scheduled in advance. Recently wanted to two or more ceiling fans installed, appointment already scheduled in advance. They called to cancel and/or reschedule..becuase they said they need to get up into the attic...WHAT??? They are replacement fans... they installed fans for me before. Then they said that even though I had a 9-10am appointment that it would be another 4-6 hours before they could "attend" to my fan needs. Basically denying my appointment and giving no excuse. Poor Customer Service... told them to forget, i'll get someone else who would rather have my business.
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