Casey Electric Inc

10+⭐️ HIGHLY RECOMMEND Casey Electric if your in the Crestview area and are looking for a home generator to purchase and be installed. Did we look at the 'big box stores? Yes, we did. Their offers were defiantly tempting to not go with them... HOWEVER...we did chose them many years ago with the same product for our in laws and were left out in the cold when it never worked properly (and still doesn't- I will have Casey Electric take a look at it soon). Casey Electric is a local owned & operated by the family who also happen to be veterans. A no-brainer for us as we are a military family as well (we still did our regular 'vetting' and our research as I suggest everyone does prior to any major expense/investment such as ours 🙂). Professional from start to finish! No clue why we hadn't heard of them before! Price was fair and honestly not as shocking as expected. They had financing options and payment plans that suited us very well. We wernt pressured to purchase anything we didnt need. We wernt 'upgraded' to anything more than we needed. We were given time to thing it over. As we were just coming out of Covid frustration (about March 2022) when we started this process of wanting a generator, there was a 8-12 month wait list due to parts and bodies not being available (but this was everywhere and not due to Casey E). Could the big box stores got me my generator faster?? Yes. Then they would have had a sub-contractor install it... someone from god knows where. Just like what happened to my in-laws. We went on the list and had a tentative installation date of mid/late April- early/mid May 2023. 16 May 2023 came and Casey E called (sorry I'm horrible remembering names) to say they were around the corner with my generator - a day earlier than expected - OUTSTANDING (in a world full of non-working ppl now a days in our opinion) I opened the door to reveal my fabulous installation team of 3, trailer in tow with my Generac 24k on it, already busily unloading items and the power company! OHRAH! (Thats for my installer guy- he's Navy and we're Marine's 😝) These guys worked like well oiled machines! My power was cut they completed their task (everything on the outside of the house). Within about 4hrs and my power was back on (thank you CHELCO for being so quick in returning). It was hot and humid that day. I felt so bad they were out there in the heat.I kept going out there to make sure they were still standing and to offer water (but they had brought their own). The following day they came back to do the 2nd part of the install (inside the house). No power needed to be cut that day. We then waited to be inspected by the county before we could turn it on and make sure the Generac was working properly. That was the following Wednesday. After all was done, I didn't have to do ANYTHING. Casey Electric submitted all paperwork to Generac for warranty, any and all information was given to me or emailed to me. I've NEVER had a more pleasant, stressless experience (spending this much money 😉). DEFINITELY have our business from here on out!

Casey Electric rewired our house and garage, updating the electric from its original circa 1950s wiring and bringing the house up to meet current code conditions. I am so very pleased with their work and how dedicated they are to doing a superior job for their customers. Ours is a solid well-built house, so pulling new wires through these walls was not easy, plus we have plaster walls, not drywall. The crew took great care in all the work they did, from pulling wires and replacing switches and outlets to installing new ceiling fans and exterior lighting. My family and I have used Casey Electric for many decades, and they have always done right by us. I truly appreciate Casey Electric and the rewiring job they did for us, and I will continue to use Casey Electric for all our future electrical and HVAC needs. I will also add that the Casey team that rewired our house (Adam, Tommy, Bryan, and others) were knowledgeable, professional, and most helpful. They took time to answer questions I had and make suggestions when I needed help making some decisions as the rewiring work proceeded. They were prompt, attentive to detail, and cleaned up as they worked. Thank you!

Very knowledgable staff from the sales person to the installing service people. Although only tested, the generator has never been used in a real power outage. Presumably it will work fine. The office staff has be very responsive to any questions. I can highly recommend the company! However, there are areas of the experience that can be improved: 1. the installation was two months later than promised. 2. Better communications along the way require improvement regarding next steps and keeping the customer up to date with scheduling issues. I was forced to call for information that should be provided by Casey Electric. 3. No sales followup after the contract was signed. 4. WIFI connection is required for the generator. Installers should check the WIFI strength at the installed generator location to allow the owner to make any changes required for the WIFI signal strength. After the generator was hooked up to WIFI it disconnected for some unknown reason. The process to connect the machine to WIFI is excessively “wonky” and requires simplification by the Generac Company. A technician has been called out to reconnect to WIFI unnecessarily when the owner should be able to handle the issue. Except for the installation delay, Casey earned a Five Star Review.

My wife and I moved into the area recently...onto her parent's property. We live in a 5th wheel RV and needed a 50 amp and 30 amp outlet hooked up ASAP. I contacted Casey Electric...highly recomeneded in the community...but was told it would be a couple weeks before someone could get out. I explained our situation, and that I would have the post installed and the trench dug and wire laid out. All I needed was for someone to hook everything up. Needless to say...Casey's made it happen that was a Friday, and by Monday 0800...Rick and Robert were on site!! There were some pre-existing issues that Rick had to deal with, but he made it happen, and within a few hours...Rick and Robert had us up and running. Rick and Robert are very friendly and knowledgeable professionals, and I highly recommend Casey Electric and they're staff.

I never write reviews unless the service is really bad. Brothers and sisters, I left this company only to regret it. When we bought our home the people recommended a company to us. I figured that since they installed it etc etc. I should stay with them. BAD Decision. I have had nightmares for 2 years. I won't go into details but I am back with Casey and I will never leave again.I have never been disappointed. They clean the unit thoroughly. I am a tell me what you are doing Mr/Ms AC professional. They always are kind and provide details. I love these guys and I venture to say they are the best. Best people from making the appointment to doing the job right. Thank you for being the best and taking care of us as if we were family.