
Overview
Serves Bear, DE
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+13023282600
105 Carson Dr, Bear, DE 19701
Reviews
4.0
100 reviews
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1
Ashley Hartshorn
Sep 11, 2024
•From Google
THE BEST ELECTRICIAN IN DELAWARE!!
My husband and I were first introduced to the Pace Company when we decided to install an additional AC system in the attic to accommodate the second floor. Pace was the electrician of choice for Aireserv (another AMAZING company) and the technicians that did that work did such an excellent job, we asked them to complete some additional projects in our home. Anton was the first electrician we worked with, and my husband instantly connected with him and just liked his overall vibe and work ethic. As we continued working with the company, we were introduced to some of the most professional, knowledgable and hardworking people we have ever met, and it is obvious that they are top notch. We have had them back to install a whole home Generac generator (completed in ONE DAY minus the gas portion, which the state regulates), as well as to rectify a receptacle issue that was actually quite hazardous and could have caused a fire. Rich and Brian were wonderful at installing the generator, and even laid down a tarp to ensure our landscaping stone was not buried while digging the trench for the gas line! Pace Electricians are dedicated professionals whom we are happy to call on for any of our future electrical needs. They even have an after hours service and a LIVE HUMAN ANSWERS! Joanne in the front office is phenomenal and always on top of appointments. In fact, she has been in touch with us several times to ensure the work has been done correctly and to our specifications. This entire company is just wonderful and we are so grateful to have found them. Look no further for all your electrical and generator needs!!!
Blake
Jan 15, 2024
•From Google
I have a Generac home generator that needed service, as it wasn't working. I checked around and found Pace, which had good reviews. I called Pace on September 25th. I was told that they don't cover the Elkton area. I checked the website and found that they do indeed cover my area. I called back and was told that they would call me back. About an hour later, I did receive a call back. I was told that they couldn't get anyone out to me until November 9th. I again explained that it wasn't working at all, but I was told that was the best that they could do. I provided my information and made the appointment as I had no choice. I asked if they could bump me up if someone cancelled and was told yes, but it seemed like she was just trying to get me off the phone. Her reaction indicated that I wouldn't be getting service any earlier than November 9th. I scheduled a day off of work and waited until that date, while losing power a couple of times in the meantime, which was annoying. On November 9th, I received no phone calls and no one showed up. I called to inquire as to why no one showed up. I was told that none of my information was in their system. I was also told that they would not have made me wait so long for a generator which was not working. I was told that I could make an appointment but I would have to pay $150 deposit, which is not refundable if I cancelled or wasn't around for the technicians to be able to perform the work. I guess it's ok that I wasted a day off from work, but Pace wants to protect themselves. When I made the initial appointment, they never said anything about that. Very disappointing to say the least. She also suggested that I might have called a different company and not Pace. After the phone call on November 9th, I went back and checked my phone log. I had called Pace two times and received the call back from them. I also found my scribbled notes as to what had happened with the phone calls. Very frustrating and unacceptable. Makes no sense.
Adam Salvatierra
May 14, 2024
•From Google
Buddy Lang and Dante did an excellent job on their electrical work at home. They were very professional, accommodating, and knowledgeable in what they do. My wife and I are very please to have worked with them again. The first time Buddy came in was last year and they did the whole house electrical work. It was pretty intensive but we were so happy with the results. I put my trust in PACE Electrical & Generator Services and no other company in all our electrical needs for our home. I also want to thank James PACE’s electrical site consultant who has always been easy to communicate with and very helpful to us. And to Joanne from the office who helped us make the schedule work. PACE is the company i will continue to highly recommend to everyone.
04/24 Update: Anton from PACE came by to replace the regular light switches to smart switches. I just wanna say he did an excellent job in so little time he had to use to complete the ellectrical work. He was very professional, polite, and paid attention to all the important details needed to get the work with the best results. I would welcome him back for future work. Thanks PACE for always sending your best guys in!
Robert Royster
Nov 10, 2022
•From Google
I contacted PACE for a whole home generator. They set an appointment, arrived on time for a site inspection and went over all of my options. The salesman was knowledgeable, professional and didn't try to oversell or talk me into something I didn't need. Installation went great! PACE took care of everything from permits to inspections. After Installation they registered the equipment for me and set up the mobile application. They took their time explaining how everything works and went over warranty information. I couldn't have had a better experience. I highly recommend this company and will definitely be using them again in the future for any electrical service needs. All of their staff from the office personnel, the salesman and the installation crew were incredibly friendly and professional.
Phillip Valz
Nov 10, 2023
•From Google
Very professional and transparent when coming out to provide a quote.
UPDATE:
I had a generator installed by Cody and Brian. Their work was superb. Their professionalism was top notch. They did a great job with generator placement as well as discreetly running cables. During the install, some painted concrete chipped off my foundation while brackets were being attached. I would have never noticed it if he had not brought it to my attention. He went above and beyond to go to Lowe's and get some color match caulk to fix it. It is the little things that matter and speak greatly to his work ethic. I will recommend Pace (Cody and Brian) to anyone looking to get a generator. Great Experience!!!!
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