Aloha Drywall LLC

I hate to be the only one to write a negative review to date but I feel compelled to do so. Mark is a nice guy and I think his intentions are good, however the issues I had and continue to have with my new hale build frustrate the hell out of me and my wife. Being a home builder of nearly 40 years on the mainland, my wife and I are well-versed in construction and customer service. Never having a complaint, lien or law suit brought against us during our tenure is pretty good verification of a stellar business I would think. Aloha Drywall agreed to hang, tape and texture our 1500 square foot single story home in Waikoloa which took a bit over 6000 square feet of drywall for $8,500.00. This did not include any materials, any window or door returns installation,no can lights to cut out (only eight 4/O ceiling boxes and three exhaust fan cut outs) but did include some special detailing around 8 interior doors as I elected not to case them. We didn’t mind paying a higher than a reasonable price as other reviewers gave Aloha excellent marks. At the completion of the their agreement and after texture, all looked pretty good. Then we started painting and the mistakes appeared. There were areas where texture was simply missed or inconsistent, inside corners that were poorly finished that we’re now textured and nail-pops all of which caused us much dismay and extra work on our part to deal with. In addition we had to dispose of two 5 gallon buckets of unused texture which Mark was reluctant to dispose of, God only knows why but as he said: “It’s yours to get rid of”. There would never have been a review by us had not the following transpired, we would have elected to “lick our wounds and move on”. As I begin to trim-out the house, thus far I have found cut wires in 5 electrical boxes, 4 electrical boxes buried behind the drywall, rough-in wiring for the main bathroom can lights missing joining one can to another (LED remodel cans were installed after the installation) and just today the surround sound speaker wires nailed inside the wall so they could not be pulled and made up. I had to cut, patch, texture and paint the areas where the buried electrical boxes were located, re-wire the can lights and cut the drywall out where the speaker wires were located. Now I get to patch, texture and paint a wall in the middle of the great room, just as we prepare to move-in in two weeks...just what we need. I wonder what I’ll find next? In Mark’s defense, some of the issues were caused the drywall hangers he subcontracted with, regardless Aloha Drywall was the company we hired and they should be accountable for every aspect of their agreement. You may be asking, why didn’t you simply all Mark and have him make the repairs? The answer is I would have had to call him back at least 6 times as I found the issues on different days and after what I have I had to deal with, we really don’t care to see or speak to him. Can you blame us?

Mark with Aloha Drywall and his team did an awesome job for my spec home here in Kona. Mark is one of the most well known finishers and respected for the quality of work he delivers. He went above and beyond with skimming walls and vaulted ceiling to level-5 finish, it turned out beautifully. Great competitive pricing. Very knowledgeable. I would highly recommend Aloha Drywall, by far the best company in Kona!

Great contractor ! Our job was a large remodel involving a lot of repairs, as well as new drywall. Bid was competitive. Mark was flexible with his schedule, as I had to push him out multiple times. Reliable, showed up as promised. No surprises. Overall pleasant and easy to work with. Excellent finished job. No complaints. High marks. Would absolutely recommend them.

Mark did a small job for us, for which we are very happy with! His workmanship and professionalism made it easy to work with him, we highly recommend him! We wanted to remove a set of old doors, replace it with drywall and skim coat smooth the entire wall, it was heavily textured, for wallpaper. I just finished the wallpaper and it looks outstanding!!

We were pleased with the drywall install on our new home. We chose to go with a smooth finish which can be more difficult since texture isn't used to hide imperfections. It has turned out very nice! Working with Aloha Drywall has been a good experience, they are professional, knowledgeable, timely and tidy. We definitely recommend them!