Custom Drywall Service

We found custom drywall on yelp and requested a quote from him and a few others on here the day after Thanksgiving. Considering it was the day after a major holiday we was not expecting a response right away. However, Matt was the first one to respond, almost immediately regarding the hole in our kitchen ceiling. Based on the pictures we sent him, he gave me a quote and we told him that we would respond back after we hear back from other drywall service repair companies. We heard back from a few of other companies after we posted my request for a consultation/quote. We were also on a budget and he was willing to work with us. Well the quote from Matt was around the same range as the other drywall company, we decided to go with his company because he provided exceptional feedback and even took the time to write us on the weekend while his company was close to explain more about our drywall option. It's really rare for an owner of a company to reach out and help address our concerns. We felt that if an owner was responsive, then he would have an excellent team of workers who work for him. He gave us an estimate of when the drywall repair would be done and follow-up each time when his team needed to come back to finish the drywall in our home. We are very happy with the work his team provided. They came to work on time and were able to answer any questions we had about their work. They all wore mask and cleaned up after each task was done. They completed the kitchen repairs in a week which we found to be very reasonable. We highly recommend Matt and his team to anyone that needs drywall repairs done. You will not be disappointed.

FULL DISCLOSURE: I did not receive service from Custom Drywall. This rating is based purely on the customer service and concern Matt Ploy showed regarding my drywall repair. This was a company I requested an estimate from after having a pipe reroute in my rental home. When the estimate was provided I assured him I would be making a decision soon after getting several more. He was very responsive and even suggested that if the estimate was out of my price range he would be happy to refer smaller companies who may be cheaper...you don't see that from anyone, anymore. Today, over a month after receiving the estimate, Matt Ploy followed up again to make sure I was taken care of with my drywall issue. I assured him I was and thanked him for his excellent follow up and concern for those in need of his services. Thank you Matt, your concern for those in need of your services should not go unappreciated. Customer service is overlooked by most companies nowadays. It's nice to see that there are still good ones out there.

While I didn't end up going to them for my drywall needs, I decided to leave a review in regards to their friendliness and correspondence! I ripped out our drop down ceiling in our kitchen and felt relatively intimidated by the idea of jointing and texturing the new sheet rock. While briefly considering having someone else do it, I reach out to Custom Drywall Services. I'm back on to attempting to do it myself (save money, learn how to, etc.), but Matt and Jay have been extremely helpful, professional and courteous during our conversations. Not once did I feel pressured to do business with them, or like they didn't care for my business at all. If I end up screwing up my project, I know who I'll be going to for the fix!

I hired Custom Drywall Services after reading reviews online. I needed to have a water damaged 4' x 4' section of drywall ceiling replaced. The communication and scheduling throughout the project were excellent. The repair was done in three stages. The workmanship was top-notch. The workers kept a very clean worksite and cleaned up thoroughly at the end of each phase. I am very happy that I chose Custom Drywall Service. Great job!

Great Drywall /Ceiling guy!! I had a great experience having my ceilings redone and wanted to share this contact. (Not getting paid for this). Matt Ploy was referred to us by David Swaim, who is a fabulous contractor. His workmen came in wearing masks, taking safetyprecautions. Cleaned up nicely. He was fast, communicated with us every step of the way, answered our questions... I would definitely use him again.