WCC Restoration Casper

I wish to thank WCC for its company, it’s employees, the full team has been excellent to work with, to be assisted by, and quite frankly I would have been lost without their speedy assistance. Know that I know of which I speak. As an executive for thirty years, on the road, for a well known Fortune 500 corporation, we maintained a 100% market share in the professional automotive collision and repair marketplace, including all the biggest insurance companies. My good neighbor called Bryan when my basement flooded in that big rain and handed me the phone. I’m not a young man any longer and my hearing has taken a loss but Bryan was very patient while he got down the necessary information. He and his co-worker Ron were on-site in my home within 90 minutes. It was already nighttime but they went to work immediately! You see, the basement is my library of more than 3,000 books, and many hundreds of magazines from the early 1900’s, it’s my world. They were professional, careful and thorough. They went from a drowned carpet down through the pads, then to the Parke (sp) floor. They removed the entire floor, the protective blue thick rubberized protection for the concrete and began to install equipment such as fans, dehumidifiers, even heaters… in all three rooms! It’s 500 sq. feet of water damage and they tackled it like the pros they are, over a period of days they carefully boxed books and stored them, moved all the rest of the oak bookcases away from the walls and took up the floor that had been under the cases. One night they were a team of four men working past 10 p.m. to move those bookcases, position the machines and haul out the floorboards. I cannot express enough my admiration for how well Bryan managed his team and worked with them every minute, and they each applied themselves to task after task with nearly military precision! I am grateful to WCC as a company and Bryan, Ron, Pat and Carl as a team. You folks ROCK❗️ Respectfully submitted, Ray Yankowski

I wanted to give a shout out to the Fire crew , WCC Restoration and the manager for Market Square, Cassie. They're tired but working incredibly hard. As most of you know Market Square had a fire inside one of the Suites last night. Please keep your thoughts and prayers for a fast recovery for ScreenCycle and Himalayan Indian Cuisine. What WCC is about⬇️ I'm grateful that I've used WCC before in my home. Due to issue's in my home from a company that caused water damage in my basement , that ended in a a far bigger issue then I thought. WCC was right there for me. They showed up the day I called and made sure my home was taken care of. A relationship and trust was created with this company. Last night Brian with WWC called me asking if my store was alright. Brian met me at my store last night to assess any damages to the store. When I showed up he was already taking care of Market Square not just my store. WCC's team worked all night and was back this morning. They're truly amazing! I highly recommend Brian and his team.

This company was very professional in all their dealings with us after our refrigerator water dispenser hose began leaking and had been leaking for quite some time. The water was flowing under our flooring and soaked the floorboards and 14 to 18 inches up the walls (sheetrock and insulation). The damage wasn't obvious for quite some time. WCC responded promptly, removed all of the affected flooring, walls and insulation and took care of the mold and damage caused by the water. They hung plastic dividers and placed fans in the area to dry the damaged area. An agent came each day to examine the progress on the drying and make sure no additional damage appeared. They kept us informed of the progress of the work and were prompt in removing all of the plastic, fans and other equipment. The men working in our home were courteous, prompt, kind and informative when we asked questions of them regarding the progress. Thank you WCC for making a disaster a little easier to bear!

I in fact did use this company and never will again. Please look somewhere else before you use them. Or if possible do it yourself. It's also poor taste for a company to try to call someone out in the replies.. like I see them doing a of. Just try to grow from the negative and the positive feedback and move on with your day. Not everyone's Google name is their actual name. Do better. Also I left one star because I was pretty much bamboozled into thousands of dollars of something I could've done myself for way less and way better. Poor communication with their own employees and with the customer. I've talked with the owner and with the manager of my area and I really wish I went with a better company. In my time of need or at least did it myself. Lesson learned. *** Response no no no don't lie. And the service was under my wife's name we didn't use insurance we paid cash after the owner and manager and supervisor all told us something different. So if you want to know who I am give me a number to call but I'm never gonna change my review unless you give me 5,500 bucks of a refund.. because I was only supposed to pay 1500.. I have videos of me and the manager standing in front of my house talking about the price jump and the lies you all told. I have all my documentation from when you guys did a half job and over charged us. Don't play with me. It looks more bad on you as a business than me as a consumer to respond just take the L and move on. Ps I tried to talk to the owner but he tucked his tail and sent the manager to my house so... be a keyboard warrior why don't ya.. Maybe if you were worried about giving people accurate pricing and being cohesive as a team you guys would be a better company.

We had a pretty extensive water leakage, and initially thought it was a foundation issue. Mold also started to show up in the baseboards. Overall don't bother going to anyone else, Bryan and the crew at WCC are phenomenal. He was responsive, cared about the issue and my family, as I have a newborn. He set us up with an air scrubber for the weekend and on Monday he was over with his crew and took care of all the mold and water, and turned out it's an issue with a couple windows. Bryan talked me through on how to go about getting a claim set up and helped throughout the process. Overall incredibley helpful and recommended WVWC over and over again !!!