Advanced Structural Drying Technologies

I recently had the pleasure of working with Advanced Structural Drying Technologies for mold remediation in my home. Even though we haven't yet completed the process, everything I've experienced thus far is deserving of a 5-star Google review. Two gentlemen came to my home yesterday, Richard and Mickey, who were both professional, knowledgeable, respectful, and committed to ensuring my wife and I would have a safe outcome once everything had been completed. It was clear from the start that I was dealing with professionals of the highest caliber. The owner and gentlemen who I worked with directly all represent the confidence you hope to see in situations where your home and health could be impacted. They were not only meticulous in their diagnostic and information-gathering efforts but also displayed a level of respect and care for my home that truly impressed me. What set this experience apart, however, was the incredible level of commitment demonstrated by the owner, Gary, and then the follow through from Richard and Mickey. It's rare to encounter someone who, despite being on vacation, would take the time to answer a call to ensure that the service being provided meets the highest standard. His willingness to go above and beyond for a client is a testament to the exceptional customer standard of this company. Richard and Mickey came into my home already having reviewed any notes, concerns, and had formulated a game plan. It wasn't one of these scenarios where a crew shows up and it seems like they are sorting through what to do onsite. These guys prepared for the service call, had a huge array of highly technological equipment, and were patient with me when asked a variety of questions to address my concerns. At no time did they make me feel like I couldn't inquire about the process. Both gentlemen took their time, making sure I understood the process occurring now and ahead. Advanced Structural Drying Technologies epitomizes what a locally owned business should be, showing a genuine interest in the wellbeing of their clients and community. While I'm not yet done with the mold remediation process, the professionalism, dedication, and compassion I have experienced thus far are every bit deserving of a full 5-star review. If you find yourself in need of mold or other remediation services, give these guys a call. You'll be taken care of by a professional group with the kind of ethics you hope to find when seeking services as important as these. Thank you to Gary, Richard, and Mickey.

Gary and his team, especially Richard M., are incredibly professional and, to top it off, clearly have a high value as an organization for excellent customer service. After another contractor completed plumbing repairs, ASDT completed the build-back and restoration for some water damage in the timeline they set forth -- and they held firm on their pricing even when the scope of work (SoW) needed to be expanded. They were punctual, left everything clean at the end of work days, and did what they said they were going to do (and-then-some!). Exceeded expectations on all fronts. Months after they completed their work, we had an issue come up resulting from the repairs another contractor made. I called Richard to confer with him on an appropriate SoW to deal with water damage from this new issue (as the restoration/build-back is being handled by the plumbing contractor's insurance). There was nothing really in it for him or ASDT nevertheless, Richard showed up the next day to visualize the damage and inform us of what an appropriate scope of work would entail so that we could compare that to the SoW from the new contractor to ensure everything was properly covered. I basically never leave reviews. But I did here, because I would highly recommend ASDT -- they're the "real deal."

I have worked with ASDT for several years and they are one of my most trusted vendors. The team is very responsive to emergency needs, as well as cleaning needs, and is always very knowledgeable and professional. Any time we have a leak or a smell issue they are quick to respond with proper equipment to help us diagnose the issue and plan for repair or remediation. We have used their services for carpet cleaning all the way to major remediation and have never been disappointed. I have other vendors call all the time requesting to quote our property, I always tell them I am very happy with my current vendor. Gary and his team a top notch and I look forward to our continued partnership. Leslie Smith General Manager

A.S.D.T. is our first stop for any water, mold or carpet cleaning solution we need. We have been a customer of A.S.D.T. for several years. Gary and his staff are top notch professionals. They will keep you informed every step of the way through the remediation and restoration process, including working with your insurance company. We use them for carpet cleaning services every time we have a rental turn over. They can work miracles with stained and dirty carpets. I can't recommend A.S.D.T. enough. Water damage is no joke. It can get into places you can't even imagine. You should definitely give them a call next time you find yourself needing a a company you can rely on.

When our upstairs bathtub overflowed and caused significant damage to the kitchen and living room downstairs, I contacted ASDT for help. They promptly sent Richard to assess the damage. Impressively, he arrived within two hours of our initial call to the office. Richard conducted a very thorough inspection, explaining each step of the process clearly. He also handled all communications with the insurance adjuster, which made the situation much less stressful for us. Thanks to Richard's professionalism and efficiency, I highly recommend ASDT for anyone in need of damage assessment and repair services.