FloorTec Restoration

We were thrilled with the service we received after a frozen water pipe burst in the middle of the nigh and was discovered on a Saturday morning, after having spewed water for a few hours. We had first tried to contact a disaster recovery company in our own town, but wasn't able to get hold of them, and feeling the need for immediate action, we called Floor Tec in the next town over. Even though it was the weekend -- after-hours -- and we live 30-45 minutes from their location, a full 4-man crew with their equipment truck was here in about 90 minutes. They projected a knowledgeable demeanor, which greatly set our minds at ease about what felt like a disaster. Their team returned daily to check the drying process, and removed equipment bit by bit as their moister testing indicated that different areas were dry -- so we were not paying for air blowers that were no longer needed. Even though we have a disaster recovery company located right in our town, if we ever have this happen again, Floor Tec will be our first call.

This is probably the best company I have ever worked with! I had an indoor water pipe burst downstairs. They were at the house the next morning. They would have come right at that time, but as I had turned the water off, I said it wasn't an emergency and it could wait until the morning They did anything and everything. Even boxing up about 250 books and taking some to the library for me. I live by myself so with so many men around I asked if they could give me a quick hand with other things. Not only did they do it, they did what I asked and more. This is a wonderful company, with wonderful people, from the ones in the office to the ones who do the clean-up. If you ever need this service, don't hesitate to call them! At anytime

These guys were top notch! We had sewer back up in our basement one evening and they went above and beyond to get here as soon as they could to help out. Thad worked with me to find a crew to come in that next morning right away to help me clean it out. In fact, they even sent extra people to come help with it. They were super friendly and super easy to work with. Their work was perfect from start to finish and left our place completely clean, smelling way better and sanitized. They walked me through each step they were taking and make it easy for me to get me back on my feet. I would 100% recommend them for their work here in the Mitchell area!!

Twice Floor Tech solved our problems. First in February 21, after another business caused concrete dust to permeate our home, Floor Tech was able to come within days. I was overwhelmed with the amount of work to be done. They cleaned every surface. Ceilings, walls, floors, furniture, light fixtures and our ducts. I’m sure our home had never been that clean. It felt bright and light and I as a pleasure to enjoy our home. I’d have never gotten it that clean myself. Plus I’d have been exhausted and physically beat!

The technician was friendly, knowledgeable, empathetic, effective and efficient. He arrived each day within the appointment window, ready to take on the task for the day. The services were excellent. The technician attended to detail when applying the duct cleaning and the carpet cleaning, paying particular attention to stains and particularly dirty areas. I highly recommend FloorTec’s services. I would not hesitate to have them in my home again.