Initial Response Restoration

After a long day of work I came home late to see my kitchen ceiling leaking from my upstairs bathroom. It being 11 pm I was in a panic thinking I was out of luck until the morning. I called nick from initial response luckily he answered and was able to help we get things under control before 1130. I was impressed with his knowledge and responsiveness on the situation as if that weren’t enough his team came out by 8am the next morning to handle everything. They assessed damage, ran tests, helped with the insurance agency, cleaned up, and everything in between. What I thought was going to be a nightmare of a job on my hands after calling this company I have yet to have to lift a finger. I strongly recommend this company especially if you’re looking for a company to be there and clear every step of the way. Couldn’t be more pleased with their service.

These guys are absolute professionals I had a terrible leak at my house my whole basement was flooded out these guys came out promptly and took care of everything so quickly and professionally I couldn’t ask for better quality work… the attitude of the guys made me feel a lot better about the situation i was really worried about this process as I have never had to use my home owners insurance before but they helped me through the was and made it painless and my experience turned from horrible to actually pleasant now I have my basement back to normal with even better quality than what I started with they were able to get the area super clean and super dry which I thought was impossible but I was certainly wrong … I recommend these guys, Nick and Isaac are fantastic I would give 10 ⭐️ if I could Highly recommend

These guys helped me tremendously, Helped me with every aspect there was too, took care of everything I didn’t have to make a call to 1 person, didn’t have to move a thing literally didn’t have to do a thing they did it all from start to finish they were quick and speedy yet also pristine immaculate work. Would HIGHLY recommend to the next person if you want your job done right and correct and no “half fast” work and also not have to have 1 worry through the whole thing call them I couldn’t be more happier or pleased. Pray I don’t need them again but also would call them in a heart beat if something ever happened again. It gives me peace of mind with my home and knowing if something happen I have them to fall back on and to take care of it completely, thank you guys again! ⭐️⭐️⭐️⭐️⭐️

We used Initial Response to clean up after our basement flooded and our experience was top notch from start to finish. Nick and his team are responsive, prompt and reliable. He was very honest and forthcoming with us on pricing and the extent of work which needed to be done. The job was completed as scheduled and in a meticulous manner. Initial Response removed our waste, treated cement and wood for molding and fogged our basement to remove all odor. We are very happy with the completed job, customer service and overall experience. During an unpleasant time, Nick and his team really helped us to work through it and understand the processes and expectations. Highly recommend this company and services.

Still Amazed by the level of professionalism /quick response time and cleanliness initial response was able to provide my family and I during tough time with unexpected water damage to our property. From the minute that Initial response showed up until the job was done , they followed through and stuck with us until they knew the job was 100% done . All affected areas were immediately closed off and confined allowing my family and I to still have a clean space to live in while demo and all affected material were taken away. Honestly couldn’t point out one flaw in their process . Needless to say Thank You for your services guys you have gained a life time customer and advocate for your company