Top 10 Damage Restoration Near Clayton, Ohio

Boone Restoration

4.0

(40)

Damage Restoration

650 Harco Dr, Clayton, OH 45315

Sunday: Closed

Walt Harrison says, "Excellent responsiveness and workmanship in a time when my custom..."See more

SERVPRO of Northwest Dayton

3.0

(10)

Damage Restoration

7501 Jacks Ln, Clayton, OH 45315

Sunday: Closed

Wesley Gipe says, "Contacted them on 9/4 for assistance with water damage in our kit..."See more

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Damage Restoration Service Reviews From Clayton, OH Local Residents

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From Walt Harrison.

Boone Restoration

Excellent responsiveness and workmanship in a time when my customer needed assistance. Comments offered by Walt Harrison / business principal - Englewood Insurance Agency.

From Wesley Gipe.

SERVPRO of Northwest Dayton

Contacted them on 9/4 for assistance with water damage in our kitchen resulting from a broken pipe. Heather, who took my call, was helpful and very professional. John came out that afternoon, looked at things, and promised us a quote and next steps by 9:30 the following morning after "talking to his boss". When I had not heard back by 10:30 the following morning, I called his cell phone 2 times, one hour apart. When I didn't receive a response from those calls, I called the office and they indicated I should receive a call shortly. At 12:45, still no call. Meanwhile, our hardwood floor continues to buckle. I called their office again, and finally received a call back from John indicating that "we should probably pull the baseboard and get some fans going", and to pull up all of the kitchen cabinets and the flooring and call back and they would see what they could do. I got the distinct feeling that our issue was not one he cared to mess with. Needless to say, I am less than pleased about paying for a service call and waiting another 24 hours to be told "put some fans on it and rip your floor out" - particularly after having to hound them for even that info. We ended up paying a structural engineer to look at things and he advised us in a FAR different direction that was far less intrusive, and didn’t even require an insurance claim. I have sent the above to their customer service email twice this week with not so much the courtesy of a reply. If you love *paying* a company to give you a quote and then hounding them for a day and a half only to be given horrible advice and no help, these are your folks.

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