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Top 10 Damage Restoration Near Lexington, North Carolina

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From Daniel Amick.

SERVPRO of Lexington/Thomasville
SERVPRO of Lexington/Thomasville
Please do yourself a favor and use another company. I contacted Servpro when my tile shower leaked into the basement. Long story short, staff was late on multiple occasions and once missed an appointment date completely (and all I got was an "ooops, sorry"). When it came time to put things back together to prep for the tile installation, the plumber he sent out did not know what hes was doing, and installed the pan incorrectly (the reason I was in this mess in the first place). He came back the next day to reinstall, and could not figure it out, and admitted that he did not know what he was doing. He as well as his assistant could not even figure out how to reattach the plumbing fixtures for the tub. Servpro still backed up their plumber, never understanding why this was so important. I had to let Servpro go, and the Manager was a bit confrontational about it, and then wanted to add things to the bill. I guess he was upset at the fact I was firing them. This was not long after apologizing to me after one of his crew members copped an attitude in my house about doing more work than he anticipated (which was due to lack of communication from the manager to his staff). The manager never got that I did not want to be in this mess again after the FOUR MONTHS he took to get to where we are now. The insurance company said the majority of the delays was due to him not filing paperwork in a timely fashion. I will never use Servpro again.
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