North Shore Restore

I had my basement flood with 6-8” of water in it due to a 4” rain fall within 24 hours. My basement flooding was the result of my sub pump failing and needed to get completed replaced. Once my basement flooded I had to go along and get my basement completely dried out. I hired North Shore Restore to assist in the process. Both Dakota and his assistant came in the day after the rain happened. Previously I had finished the basement myself so I went along and did the required removal of drywall, carpet, and any furniture that was required to move under the direction Dakota, the owner, had instructed to get done to complete his work. He had crews that could come in and do it for me however I opted to do this little work myself. Once I had finished the work of removing everything instructed by Dakota, Dakota and his assistant started right away. He gave me clear details on what the work will be preformed and how the process will go. Dakota washed everything from the floor to top of the walls to make sure nothing would grow. He used a plant base disinfectant that would allow my family to stay in our home while the drying happened. Drying did not take just a day, nor should it. Your 2x4’s, support beams, concrete, drywall, all hold water in them even if they look dry they are not dry till tested and found to be dry. This process can take 5-7 days on average. Since the cleaning happened, Dakota has been over every day to check the readings of how different places are currently reading from the floor to the drywalls and support beams. The first 24 hours we dropped from 99% down to mid 70’s% 48 hours later we would in the high 50’s% and currently we are dropping 10% per day. Dakota and his team have been nothing but professional to work with and I would highly recommend them to anyone that is in need of his services. Dakota has been in complete communication over when he will be over to check readings and how the process will go. His pricing is completely reasonable and matches other companies, however everything he has done is worth more than what other companies offer for the same price

North Shore Restore has been the only experience of my sewage backup that I can look back and be thankful they were there. I wasn’t only given daily, detailed reports but Dakota was even helping attempt to get insurance, plumbers, property owners and mangers on the same page to get things moving as quickly and easily as possible. Which btw was impossible. I wouldn’t wish the god awful experience upon anyone. Yet, NSR was the first one on the scene, almost immediately to see a person at their worst in what seems to be the end of days in these traumatic life occurrences. They were calm, polite, flexible and reassuring that tomorrow will still come🤣 To be flexible and patient when your work is held up back lack of communication was something else. I was at my wits end, with returning to my home or what to do, not in sight. Without them leading this project, I would’ve lost it. NSR are great people besides. I had no problem turning my home over to them. That’s the professionalism not found to often. When the world of water damage rains down (and it will) you need NSR to help you keep it together and get the dirty work done in a immediately and cleanly. They kept everything as clean as possible in a horrendous situation. Impressive! Impressed all around the board. Thanks you guys🤗

I used North Shore Restore to remove some water damage and mold in my basement. I had standing water in my laundry room and downstairs bedroom. I gave them and call was pleased to hear that they were on their way immediately. North Shore Restore was at my door, ready to take look and give me a professional opinion. They treated my home with respect and even took time to give my dog some attention. I was extremely impressed with how friendly he was and how he paid attention to every detail of the house. When it came time to clean up the mess I had going for me, he wasted no time and I didn't have to lift a finger. I can't thank North Shore enough. Five stars not only for the job they did but how easy they made the job feel.

We had a septic backup that we discovered on a Sunday afternoon, gave them a call and they showed up within an hour. They did a quick inspection and explained what needed to be done and started mitigation work ASAP. This was completely in line with what our insurance company recommend as well. The mitigation efforts took about 5 days but they were very professional and kept me informed on the whole process the entire time. Dakotah did a very nice job with the mitigation and cleanup. I’d highly recommend NorthShore Restore to help with any of your cleanup jobs!

When the unthinkable struck my basement, I had no idea what to do. My home seemed irreparable. A neighbor, who had recently experienced a basement flood of their own, highly recommended North Shore Restore. Within an hour of my call, Dakotah himself, and one of his crewmembers were on site to assess the situation (as I understand, I was about 45 minutes away from their location). They got to work straight away, and within a few days the affected space was dry as bone. Thank you North Shore Restore!