Jade Carpentry

We were redoing our basement but we had mold coming in the basement because the water was leaking in from the outside. Hanh was very professional, personable, and approachable. He answered my question thoroughly and in a manner that we could understand. He took the time to speak with me on the phone, and in person. Just talking about all of my concerns. He's a genuinely caring, and knows everything about mold. I trust no one but him. He has given me peace of mind, and I am so happy I have found him. He even have videos that teaches and advises how to prevent troubles. His expertise doesn't stop there.

Han and his team were incredible. We had in-wall mold, and Han helped us think through our options, partnered with our contractor, assisted with the insurance process, and performed outstanding on-site work. Han's response time is great, he answered all our questions quickly and in plain English, and — most importantly — he did what he said he was going to do, and when he said he'd do it. He brought in other experts as needed, and went above-and-beyond, including loaning us fans and other tools as needed. Would absolutely recommend him, and in fact have already done so to others.

The team at Mass Pro Solutions is incredibly knowledgeable, professional, personable, and thorough. We had some water damage and mold in our bathroom, and Hanh carefully explained the entire process of cleaning up the impacted areas, as well as how to prevent similar issues in the future. Communication was excellent. His team arrived on time and worked very efficiently on our agreed upon scope of work. I felt confident that the work was being done properly at the highest level of detail. I would highly recommend Mass Pro Solutions for any type of mold or water damage work.

Hanh and his team were absolute professionals. I had found Mass Pro Solutions through a friendly referral after struggling with another contractor that took many problematic shortcuts with my house. He and his team were able to remediate all issues I found and provided me with recommendations to avoid future problems. Not only do you get access to Hanh but also his network of tradesmen to provide you a comprehensive solution to your restoration needs. Highly recommended.

Today Hanh came to service my home. He noted the problem I thought I had did not exist, which was a great relief! Hanh took the time to educate my husband and myself about our concern, explained preventative measures, and was friendly and courteous. He is a knowledgeable, kind, and honest professional... rare qualities to find these days! If you have a need for Hanh's services, please give him your time and business. You will not be disappointed!