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From Tammy Swartz.

SERVPRO of Kansas City Central, Leavenworth & NW Wyandotte County
SERVPRO of Kansas City Central, Leavenworth & NW Wyandotte County
One evening in early January my husband and I came home to water raining down on our first floor entryway, through to our basement, from a burst pipe in a second floor bathroom. The pipe burst shortly after we left for work, the water had been running all day, it was a disaster. We had 675 gallons of water run over our hardwood floor and it was soaked through, not to mention our ceiling, walls and carpet. After shutting off the water and getting buckets and bowls, we called Servpro of Leavenworth who immediately came to our house to help us start cleaning up. Rick stayed with us until we had swabbed up as much water as we could. The following morning he returned with his compassionate and professional team to setup their machines and begin the process of drying out our house. The team checked on the progress of our house daily, and after five days of drying, they saved our hardwood floors, our carpet and sub-flooring, and the majority of our walls and woodwork. We didn't impede their work by stopping them from doing what they knew needed to be done. We allowed them to do what was required to dry out our house properly, with excellence, including removing Sheetrock, drilling holes and removing trim boards. Because we didn't stand in their way, we had no mold and no recurring/lingering issues. Without Rick and his thorough experienced team, our disaster would have been much worse. Because of their compassion and professionalism, I felt assured that my home was in hands I could trust. Thank you to Rick and the Servpro of Leavenworth team for your superior expertise in water restoration. Tammy & Mitch, Kansas City
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