From Sandra Bailey.

SERVPRO of Henry, Spalding, Butts and Clayton Counties
I don't even know where to start! My house flooded while I was out of town over weekend and Of course I’m panicking and scared because I didn’t know what to do and all I could think about was how much money this will cost me. I called around to a couple different restoration companies but settled on ServPro, so glad I did. Their reviews were good but my experience with them was GREAT! The service rep Taylor that came out was Exceptional! What a Great experience I had with him and the company. I needed someone to come out ASAP because the water had been sitting there for a few days and mold had started to develop and my wood floors had buckled. Taylor came out fast and not only did I get a very fair quote for the size of the job, He explained everything along with the process. They started working pulling out the floors and sheet rock that day and treating the mold. I also was so impressed at the way Taylor took charge and dealt with my Insurance company, he was very knowledge and it was good to have someone to deal with the insurance company from start to finish to relived some of the pressure off of me. I can honestly say I was beyond pleased with the service I received from this company. I am truly grateful for Taylor and this company , it was a 7 day job but every day Taylor kept me in the loop, I never had to wonder what was going on, and even better I didn’t have different people coming in and out my house, I kept the same rep the entire
time . Lastly I would like to mention how they were sure to make me feel safe by wearing mask and also cleaning up the area after finishing daily.
It’s so refreshing to still get a company that really cares about their customer's and willing to go above and beyond the call of duty especially in such a stressful and scary situation.
Hopefully I will never have to use them in the future but I will definitely highly recommend them.
They were honest & fair, Thank you Taylor & ServPro for making this stressful situation a lot more bearable!