Damage Restoration

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Top 10 Damage Restoration Near Mesa, Arizona

Damage Control Restoration
Titan Restoration
Superior Home Pros AZ,LLC

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Damage Restoration Service Reviews From Mesa, AZ Local Residents

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From Scott Roe.

Superior Home Pros AZ,LLC
Superior Home Pros AZ,LLC
My home flooded back on December 3rd. After speaking with the company's lead project manager, an emergency team arrived after 15 minutes. Yes, 15 minutes - that's faster than some law enforcement responses. Two technicians began to make assessments of the damage which was sadly significant. And they went right to work. Later that night I was contacted by the owner, who informed me that he was sending in all of his emergency techs; bringing all hands on deck as I would say. He also informed me that he would be waiving a large portion of my deductible because I had a Purple Heart; which was a huge relief as I was standing in a water drenched home. Furthermore, because it was "going to be a late night" he also offered to put my wife and I into a hotel, stating he would float the bill until my insurance reimbursed him. I was astonished at such gestures - and it meant more than words can describe. My wife headed to the hotel and I stayed with the 8 technicians that had arrived. Come to find out it had been one of their biggest weeks, some of them already having a 14 hour day prior to coming to my home. Yet, every individual exceeded my standards in terms of professionalism. In fact, at midnight they were hosing down and sweeping the drywall chalk off my neighborhood's asphalt road "leaving it cleaner than before they arrived." I even tried to get them to go home and get some sleep stating we had street sweepers and they refused to leave any trace of residue on the road. It has taken almost three months, four insurance adjusters, and many phone calls but my home is more beautiful than before. This company is stellar and understands insurance companies move at a snails pace. I did some research on Copper State and was astonished it was a small business. They deserve to be publicly thanked.

From Dimo Virostko.

Disaster Restoration
Disaster Restoration
They were hired to do the repairs on my home in Wagoner after it was hit by a tornado in May 2017. Initially they were very nice/helpful but in the end it winded up being the worst experience of my life. They ended up taking almost 7 months to complete the contracted 3 month job. Their supervisor Kenny wound up sleeping with my wife of 15 years. I caught them in multiple lies and found out he was meeting up with her at our house, her mom's house, and our hotel in Broken Arrow stating he had documents to sign or discuss things about the house conveniently while I was either working over night or sleeping. The company filed restraining order on me after I went to the business to confront him about sleeping with my wife. The business would not hear my complaints of their employees bx and wound up getting me restrained from even stepping foot on my own property. I fought the trespassing charges and they ended up dropping them after the work on the house was complete. I would not recommend them to anyone for Restoration Services due to the companies lack of concern about my complaints. They could've done many things to assist me in that situation but rather than looking into their employees actions, they chose to ignore my reports and further damage my relationship with my family. I know my wife made the choice to act along with their employee Kenny but the company should have investigated my concerns and removed him as the supervisor over the work being done on my family's home. They actually did many other things over that time frame that caused undo stress on my family such as waiting to do certain work until their check from our mortgage company cleared. That was the case with 3 or 4 different checks cut by the mortgage company. After me and my wife separated DRS told the insurance company that the need for further assistance to me for living expenses was no longer required which caused me to end up paying for hotels/other expenses out of my own pocket the last 2.5 months. The way the company conducts their business is unprofessional, inconvenient, unsupportive, and immoral.
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