Virotect Restoration LLC

I called Serv-Pro and I told the lady that I got about 2 inch’s of water in my house. The lady said they were busy, but would have someone call me back the next day! I called my brother and he said he had a friend that could help me. Within 15-20 mins Mr. Ross the owner reach out to me and I explained to him what had happened. He said I will call you right back! Couple minutes late, he called and said he had some men on the way. The men worked 2 1/2 to 3 hrs to get the water up! They left my house around 7:30 that night. The next 8 days they were there drying my house out. They even found some other issues we didn’t know about. I know there is always a silver lining to everything. If not for the water heater leaking , we wouldn’t have found the other problems! If you ever have ANY WATER TROUBLES, call VIROTECT, you want be disappoint….super easy to work with and always letting you know there next step! If I could rate them from 1-10, I would give them a 10….

At 11:00PM I saw that my basement was flooded. I did a search for a water extraction company near me and found Virotect was located in my home town. I called them and they responded immediately. They showed up at midnight and started to take care of the problem. By 2:30AM they were done. The water had been sucked up and fans and big dehumidifier had been set up to dry everything out They came back late the next day to make sure that the equipment they had set up to dry the basement had done its job. They left everything in place to keep drying over the next night to make that everything was absolutely dry. Needless to say that I was very happy that they were able to respond so quickly and did what they said they would do to take care of my situation.

As a fresh first-time-homeowner, the sight of my ceiling leaking water after a recent storm was basically paralyzing. Virotect Restoration was at my house in an hour to mitigate, and they made me feel like I could trust that things were going to be okay. Cody did an excellent job answering my questions professionally and was also extremely funny and personable during the difficult time. I’m still bummed about my roof getting leaky unexpectedly, but I’m glad to be reassured that everything is DRY!

Ross and team were extremely helpful getting everything back in order after a giant tree fell on my House. Each team member was courteous and professional and took the time to do things correctly, the first time, even if that meant it took another day or two. Fix it once and Fix it right should be their motto. Hopefully I never have to use them again, but if something of this magnitude happens again they would be the first people I call.

Very professional and did an overall outstanding job! After a commercial fire loss, we really did not know where to begin. Ross, Casey, & Nate assisted us throughout the entire process from working through the insurance claim with the adjusters to restoring our building to the renovation phase! They have also replaced several residential roofs for us after wind/storm damages. We highly recommend Virotect Restoration LLC!