RS Foundations

Will not honor warranty from 2015. Did not get a permit from the city, I called to confirm. Did not hire an engineer before completing work, which is required by the city. Do not use them unless you want to pay for the work twice. Google/ research them to see all of their reviews. I was referred to RS foundations by a friend. In 2015 they completed the work and I waited a year before I completed any crack/wall repairs on my home. Another year passed and in 2017 I contacted them again and indicated that my cracks were worse than they were before they lifted my foundation. Its important to note I live in a duplex. They came out and told me this was likely due to the fact that my neighbor did not have his foundation lifted. I notified my neighbor, and he lifted his foundation with RS foundations as well. I waited 6 + months and noticed that my side was still moving and I was developing a significant bulge in my floor. RS foundations came out, and they told me I had a leak and that i needed more piers. However, they wanted to check for the leak before they did any work. I had the leak repaired. Instead of fixing just the leak, I replaced the plumbing under my house since it was old and outdated(cast iron to PVC). I waited 6 months and called RS foundations out again, they informed me at that time that they would not honor my warranty because I had a leak. I asked their salesperson to ask the owner to call me, he never did. After all these years of the run around they are not honoring their warranty. Every time I called them and tried to get an adjustment, there was always an excuse, and now they aren’t responding. The owner NEVER called. Their office doesn’t respond to my emails. The sales engineer will respond to my texts, but no contact/ apology/ response from the owner. I got what I paid for. Please heed my warning, DO NOT USE RS FOUNDATIONS. You will end up paying for your foundation repair twice like I am. Do your research. Get an independent engineer and make sure you research who you use to do the work.

I didn't want to leave a bad review because of a fear of my warranty but they wont even call me back so I can submit paper work about the plumbing work I had done post. I have called several times and sent emails to get my warranty information but nobody returns my calls or emails. Just a warning they did not tell me they wouldn't be doing pre or post plumbing test when I got quoted so I never got a pre test done. Everything we were told would happen since we let them go through the floors (Tarps hung, moving my landscape rocks out of the way, moving my dinning room table) did not happen. The foreman was rude and actually laughed when I told him I was told all of these things I was told would be done. They didnt get a permit so we got shut down the second day of work. To make things better they tried to give us a small discount but not first saying "oh sorry we miss quoted the Angle Irons they are more expensive but we are going to discount them. The dirt truck was parked in front of my mailbox so we got no mail. When the city shut them down the foreman asked if he could leave that there, we said yes but please move from blocking the mailbox but he didnt have the keys! WHY ASK if you cant do anything about it. I had dirt on my walls, and even covering my outlets and they didnt have the proper cleaning equipment to clean it. The foreman would leave and I would be there with nobody that spoke English. They did have one employee, Jose who used a translator on his phone so we could communicate. They drove a truck through my yard and damaged my grass. I was told it's not their problem!! A call to my sales guy fixed that but I shouldn't have been told that to begin with! We felt one of the holes was over lifted/not even and when we questioned the foreman he yelled at us, spoke down to us and was flat out rude. Even one of the workers agreed. It was high and it caused me issues when I got my new floors put in.

I called RS Foundation to look at mine. They were the 3rd that I had come out. Dane came out did his inspection. Was here for about an hour (most of that explaining ) that my foundation is in great shape a as for the cracks over the doorways they were cosmetic .As for the previous shin work he explained that there was a slight bit of heaving in one area of my house .. But most likely that the previous work had been installed some time ago when it was much dryer.. And with such a large amount of rain this year that could explain the slight rise. But in good faith he couldn’t suggest any work be done.. He suggested waiting through the season and if it didn’t level out.. They’d be happy to come and remove some shims if need be.. So as for the other to company’s one estimate was for $ 8,000 the other was for $10,000 .. I can’t understand why some companies work they way they do.. (side note one company had only a 1 year warranty the other claimed a 5 year , both were non transferable ) .. thank you for you Honest approach RS I will certainly be using you for any other foundation issues ..

I can't stop sharing the wonderful experience I recently had with RS Foundations! I've told friends, coworkers and posted reviews on my neighborhood website so everyone can get their foundation checked with a free estimate. Michael came out and was very knowledgeable and extremely professional during his visit and explained everything to me in great detail. I was given a quote in writing that also showed where my foundation had shifted. He answered all of my questions and took his time making sure I understood the process. I had the pleasure of speaking with Michelle a few times on the phone and meeting Rees (the owner) during the repair. Cecilio (the foreman) was amazing and made sure that I was happy with his service. His crew worked so hard and did a fantastic job. Again, I am a very happy customer and highly recommend RS Foundations. Michael went above and beyond and the entire team is awesome! Thank you guys so much!!

Excellent service & quality. The owner also showed up to give the initial quote and follow-up later on. We had them fix the foundation in two separate locations at two separate times. They were very practical and didn't try to oversell us (compared to some competitors). I thought the price was very reasonable. I even called them back 6 months later since I thought there *might* be a problem in an area that was fixed. They re-measured and proved there was no problem with the level of the foundation. When I asked about possibly doing a 3rd area, they measured and said "yeah, you could do it... but honestly, you don't really need to fix it... just keep an eye on it if there are any changes". That's pretty impressive! i recommend them to all friends. I also did a LOT of research on various companies before settling on RS Foundation. I'll definitely use them for areas of this house or if we move to another house in the area.