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From Michael Merckle.

Southern Textures & Coating
Southern Textures & Coating
I will start by saying my initial experience with this company was great. I had my living room floor epoxied. The owner was nice, informative and helpful. The first couple of days into the project was ok with no real problems other than a mess. I found it aggravating that the company owner who does installation said there would be no dust issues due to a "wet" sanding process. Well I will tell you that was completely wrong. My entire kitchen, hallway and dining room was covered in concrete dust. All they had to do was hang plastic but nope they didn't. My windows were splattered with wet concrete dust as well. But I figured I could have hung plastic myself so I tried to let it go as best I could even though we were paying a lot of money for this work. The last day of the process was the absolute worst. At some point during the last coat of clear epoxy either wind blew dog hair, dust, grass pieces and other debris on the floor which was then rolled into the floor. Now we were working during most of the process so we weren't there to see this right away. Later that day when we confronted the owner about it he became irate, unprofessional and absolutely disgusted over us even saying he had done something wrong or his employee had. I will tell you there is no way the trash that is set into this floor was caused by anything other than the companies failure to clean the floor properly prior to laying the last coat of clear. The owner came the next day and took sand paper and half way removed some of the debris. So now when we look at the floor in the light we can see the scratches all over the floor. He refused to admit he had any responsibility in this and demanded his final payment. This is why I give him and his company only one star. They did create the floor we wanted but now it's damaged by them, full of trash laid deep in the epoxy by them and we have had to spend days cleaning the huge mess they made. I don't recommend this company or this business owner to do anything in your home or on your property. They don't stand behind their work nor do they clean up or prep properly and will cause more problems in the end. I am very unsatisfied with this company an the owner in attitude and workmanship.
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