From Jeffrey Gertz.
Classy Coatings
Unfortunately we had a bad experience with this company. Communication was extremely stressful and rocky at best. We spent big money for dismal results since we were the owner's guinea pig (as he put it) for the Graniflex metal chip system. We were not told that the last coat of sealer would darken the color at least 4 shades. The original color was beautiful but at the end it was not what we agreed to. During the rolling of the top coat it was not submerged in the sealer properly and caused irregular roll marks all while he was in panic mode to try to fix what needed to be redone. The metal chips will come right up when you rub your hand on the rough floor. He would not entertain customer satisfaction and the only reason he showed up at the end was to collect the balance of the money. He was not concerned about the customer. During the whole debacle, he threw his workers under the bus and treated them poorly while bad mouthing his former customers. Now he will proceed to bad mouth us since we were not satisfied with his work. He did all this while saying he would never bad mouth any former customers. ?? He did not even use the proper polyurethane top coat and we discovered that he was watering down his product to save money. You can see all the saw cuts in the concrete because he did not skim coat it and sand it down enough. After consulting with other reasonable companies after the fact, they confirmed not only did he cheat us on product, he doesn't have a clue how to make the concrete look perfect mainly because he is so cheap. They quoted us $1.50 -$2.00 a square foot less and would have made the chip surface smoother and grippy at the same time. Do not use this company since his acumen was neither professional nor classy. Now, we have to hire a new company to do it all over again. Hind sight is better than fore sight...next time we will vet the person and consult other companies before making a decision.
