
Overview
Serves Jackson, MI
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+15177829493
2323 Brooklyn Rd, Jackson, MI 49203
Reviews
4.0
9 reviews
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1
Brent Yarger
Sep 17, 2020
•From Google
Made first contact in June and had great conversation and was told inside jobs wouldn't be considered until the weather turned. Reached out again at the end of September, got on the list as #11 and had Steve come do a site survey shortly there after. Reached back out via text a few weeks later about the estimate and was told he hadn't gotten to it as they were swamped. Reached out via text again a while later and was now #6 on the list, and asked about the estimate, but no direct response to the question. Texted again today and was told again they were very busy. Asked for a call to sort things out and on that call was told by Steve that he doesn't do estimates until you are #2 on the list, this was the first time I had been told this as the questions about the estimate were avoided. I stated that if this was normal it should have been stated in June, or even September, we could have avoided so much list time. I was then told that because I was agitated that I should go with someone else. When I said I had invested so much time I wasn't looking to do that. Steve then said because I called him a liar he was dropping my project. So if you are going to consider Kwaske make sure you fully understand their approach and hopefully they will tell you all of that upfront and not months into it like happened with me.
UPDATE: As no option to reply to the owners comment, I am posting my response this way. Bottom line is Steve didn't do what he said he would do in terms of providing an estimate, ever. The idea that you don't receive an estimate until you are the next project in the queue to be started is baffling and was never stated as their standard approach. My opinion and recommendation has not changed and as such I would never do business with a deceitful and evasive business as this. Use Kwaske at your own risk.
Scott Kueffner
Sep 17, 2016
•From Google
We have hired Kwaske Construction for a number of home improvements since we bought our home over 17 years ago. They poured our cement drive over 10 years ago and there are still no cracks. They have installed replacement windows, a sliding door, a three-panel double-door wall, and a new bay window. They also drywalled both the walls and ceiling of our basement. Two years ago they stripped and reshingled our roof. Our roof is covered under a 40 year non-prorated, transferrable warranty. We are very pleased with the professional work ethic of all the employees and the lasting quality of their workmanship. We would not hesitate to recommend this business to any and everyone.
Mary Caldwell
Sep 17, 2019
•From Google
Steve, Carol and Matt built a beautiful deck and screened in porch for us. Their attention to detail and quality workmanship are amazing. The end product is proof they care about their customers. We are so happy with their work. Would hire them again and again!!!!
Darren Buehrer
Sep 17, 2020
•From Google
Steve and Carol have great quality and attention to detail. I would highly recommend if you want the job done right. They won’t cheap out on materials or workmanship. You won’t be disappointed.
Thomas Rooney
Sep 17, 2018
•From Google
I had a leak in my bedroom ceiling- I knew the roof wasn't the issue. Kwaske construction found an issue with my chimney.
They capped the chimney and no more leaks!
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