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From Sarah Mason.

Robison Design Flooring
Robison Design Flooring
Our home flooded and the restoration company was amazing. There one mistake was hiring Red Mountain to do the floor. The laminate flooring was crooked. It's completely uneven. There are bubbles all over where it didn't look glued down correctly. When the contractor was sliding the dishwasher in, he hit one of these "air bubbles" and tore the flooring. They came out to do a patch job. After one mopping, the edges of the patch job turned black and started pulling up. We called and told then to please come redo the floor. They said no, they'll come patch again. So this time the patch got bigger. Next time I mopped, same thing happened. They came AGAIN to make the patch job bigger. Same thing again. Then they stopped answering our calls. They kept telling the contractor they'd call us to come fix it. No calls. Still no answer. Also, we wanted a bigger strip between the carpet and laminate floors because it's high traffic, which we asked for from the beginning. Said they'd be out "tomorrow" to fix it (while doing a patch job), but that was never touched. You can see gaps on the stairs and walls where the carpet doesn't even come to the wall. It's now been a year, our floors look terrible. I am so disappointed with the way it all looks. We are going to have to get new flooring already because they ruined our home. Don't hire these folks. They are too chicken to even talk to you about their mistakes, let alone fix them. A terrible company to do business with.
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