Attack A Crack

I have a crack in my garage wall, which is also a little bit leaning. I called a major company in February to get a free estimate for the repair. They scheduled the free estimate in April. They sent me one of their salespersons who did not miss any opportunity to scare me. He talked to me as if my house was going to collapse the next day. He proposed a solution at the cost of more than 20,000 dollars (I’m not kidding). The proposal included this value as a total cost, but it was not itemized. The salesperson said the solution is warranted for 25 years however, it never felt as a reliable solution, because the salesperson never talked with confidence. He kept saying “perhaps,” “possible,” “maybe,” “could be,” “may happen,” “with time,” etc. That night I was sad and scared. Next morning, I told my wife about the problem. She recommended that I should try to get a second opinion. This is when I started looking for another expert. I found “Attack A Crack” and I called them. I was lucky that I talked with “Luc Richard.” Luc asked me to send him a picture of the crack. After that, he asked me to send him another picture for the other side of the crack and a measurement of the tilting. As soon as I provided him with what he asked for, he got back to me speaking with full confidence, proposing a solution at just a tiny fraction of the amount mentioned above, warranted for the entire lifetime of my house. I didn’t know what to say. Luc left me speechless. I thanked him repeatedly for his professional recommendation and honest behavior, and I told him that I want to share my experience with other people by writing a review. I am still going to write another review in May after the job is complete, because “Luc Richard” and “Attack A Crack” deserve full support. UPDATE: As scheduled, Justin arrived in time to repair the crack in my garage wall. He is such a nice and skillful guy. He examined the crack and told me that the job will take a couple of hours. I then asked him to repair two other minor cracks. I showed him their locations, and I told him that I am ready to pay for the additional repairs. He said that he will do them without any additional cost. I left him in the garage, and in less than two hours he called me. He said that the job was complete. I was surprised to see the quality of his work. The work was professional and neat. He gave me an invoice, I wrote him a check, we shacked hands, and he left. Working with Justin was simple and straightforward, no games and no tricks, just like working with Luc. That crack in the wall of my garage is now history, and I strongly recommend Attack A Crack.

I can't say enough about how pleased I was with the work they did. I very rarely do reviews but wanted to take a moment to give them a thank you. I had water coming into my basement which had ruined the finished basement. The leak was coming in from the foundation around the pipe coming in from the well. It was unclear at first if the issue was the foundation or the pipe itself. Before I found CT Sealers/Attack A Crack, I had four other contractors come out: two plumbers, a well company, and a "basement specialty" company. Each one said "no, we don't do that," and suggested a different type of contractor. Five weeks later, I found Attack A Crack online and called. Luc got back to me in under and hour. I texted him a few pictures of the issue and he called back immediately, "Yes, we can fix that. It's a pretty common problem." They were able to come out the next day. Three hours of work and the problem was fixed. The price was great and the transferable lifetime warranty is awesome. I'm only sorry I didn't find them sooner. I hope to never have a problem like that again, but if I do, now I know who to call. Thanks for all your work and help!

I have been extremely pleased with Luc Richard and his Attack-A-Crack company. We had put our condo on the market while emptying our basement to move to Maine. During the first few showings potential buyers noticed a basement wall crack that had been unnoticed by us and their feedback showed that it was concerning and deterring buyers. Late on a Friday afternoon when I had briefly come back to CT from Maine, I texted photos of the crack to Luc after seeing the informative videos on his website. He phoned back immediately, assessed the severity of the crack, and sent an estimate for repair after explaining how he could repair it, and make it structurally and cosmetically acceptable. He also assisted me with dealing with my condo association to get it fixed more quickly. I was out of state when the actual repair was done, but my condo neighbors (who also were approved to have work done by this company) highly praised Justin for his efficient, quick, friendly, and neat repair of our unit and theirs. By offering a lifetime guarantee transferable to subsequent owners they have greatly assisted with our condo sale process.

One of the first things I did after moving into a new home with my fiancee was contact Luc at Attack-a-Crack. We had a non-critical crack in our basement radiating away from the corner of a window, and I wanted to get it repaired before doing anything else in the house. It's clear that several attempts had already been made to seal the crack, and none of them were entirely successful, as we were getting some mild water intrusion during periods of heavy rain. Luc was immediately responsive after he reviewed some pictures that I sent of the affected area, he sent someone out very quickly, and the seal was done properly. The technician who came out to do the work was quick and careful, and was happy to answer any questions I had. He also cleaned up *everything* afterward, which was thoroughly appreciated. The basement has stayed bone-dry through several periods of heavy rainfall, and it really does bring a certain peace of mind to know that I don't have to check it after each storm. Luc and his associates do a great job. I can't recommend them highly enough. Thank you, guys!

I have used this company twice so far, about a year apart. In both cases I either got someone when I called that helped me, or my call was returned in less than an hour. The first problem was a vertical crack that was leaking (all the way up the wall). They came out to inspect it and give a quote that night, followed by repairs within 2-3 days (I don't recall, but it was soon). This was a leak the builder tried to fix, then we tried to fix it more. Its been bone dry for over a year. This last problem was smaller, and I sent some pictures and the next day it got fixed. Both times it went smoothly with planning it out, and the onsite people who came to fix it were friendly, nice, clean, did a great job. The resulting work is very very clean looking. It's obvious its got a seal over the repair work, but its very clean and orderly. I have no criticisms at all and would use them again in a heartbeat (as I have). It's just plain nice to work with a company that actually calls you back quickly, does what they say and when, and does it well.