Sharp Contracting

*RESPONSE TO THE OWNER BELOW THIS REVIEW* This will be the 8th week since the completion of our pavers and concrete work and the leftover materials and garbage are still at the end of our driveway. Three calls (they do not answer their phone) and three emails (good luck getting a response) later, they have made no attempt to remedy this. This has been such a mixed bag, working with this company. The sales person who came to survey and write a quote for the work we wanted was super. But when it came time to verify the actual colors and materials for the job, which is why we went ahead with it, we were told those pavers no longer existed and the colors we wanted were not available. With a deposit already in place, we opted for what was available. Then I had to chase them down for scheduling. Then they kept changing the dates for the work. The workers themselves were truly amazing. Great work and super to talk with. They offered contact information and were so responsive and friendly. Loved those guys. Every time they called for the next payment, I responded immediately and got them their money within literally minutes. No problem getting ahold of them then. Of course. Now, here we are, stuck with their garbage. It's not like it's easy to get rid of 7 pallets and a giant pile of gravel. Even though the work turned out (I'll let you know if it holds up) I simply cannot recommend them. *ADDENDUM: I have changed my one-star review to three to acknowledge the work that was actually performed. I am still disappointed by the struggle with communication. I wasted time crafting my “defense” to your comments. But I believe we both know that I worked very hard to have a simple conversation about this. One short phone call would have literally fixed everything you have said but I was unable to get your attention until I posted this review. The product is great, but the stars attributed to your company extend also to how a person feels treated.

Not the Best Contractor Experience We asked Sharp Contracting to provide us with a quote for work on our two patios and front walkway. We selected one of the concrete coverings from a demo slab that is displayed in their office/showroom. After the initial installation, we noticed unsightly pooling of the stain and sealer in multiple places in both patios and front walkway that were unsightly. We notified Sharp of the problem and they promised to send someone out to correct the problem. We also reported that the technician dumped his extra materials in our rock garden that left an unsightly mess. Pictures of all of the above were provided. Several months later, the technician returned and re-applied the concrete covering. Same results. Though the Customer Service staff were always pleasant while promising to take care of the issues, each call took them months to reschedule someone back to take care of the issues. After their 3rd return, I sent a letter to their Head of Customer Service requesting that he/she come out and actually inspect the work that had been performed on our property. No response whatsoever. After 4 repeated applications, I finally filed a complaint with the Registrar of Contractors. That’s when Sharp Contracting quickly scheduled someone to re-do our property before the ROC was scheduled to inspect their work. Though they never completed the work to look like their promotional ads or demo slab, it was acceptable enough for us to move on. We the impending ROC inspection. All this took a whole year to occur. During that time, our patios and front walkways looked terrible. Several of our friends considering similar work were anxious to see how our project turned out. They are looking elsewhere now. We fully appreciate the fact that Sharp Contracting stood by their warranty and attempted to correct the problems multiple times, but it shouldn’t take a year to get it right when the original work only took 6 hours to perform. And it would appear that Sharp’s management would have shown some interest in numerous failed attempts to get it right. We’ve never heard from them. My error was not reviewing Sharp Contracting’s Better Business Bureau’s reviews before contracting with them. Be sure to do your homework.

I absolutely LOVE Sharp Contracting. They truly understand the value of putting a customer first! They listened to my needs and desires and went above and beyond to ensure my utmost satisfaction. I could not ask for a better experience from start to finish. The office staff as super responsive and friendly. I never had any issues speaking to anyone. They gave me all the paperwork and information I needed throughout the project. They saved me time with an upfront transparent proposal, and the whole process was stress free! The concrete is an excellent product. It exceeded my expectations, and looks like a product that will stand the trial of time. It can be rare to find someone so open and trustworthy, but I know that I won't have any issues with Sharp Contracting. The workers were open, friendly, and available during the project. Every single person I spoke with was happy and I could tell they loved their jobs. We had a delay due to a bad storm in the area and they worked with me to make sure my job was protected and done in a professional and timely manner. Working with Sharp Contracting was a top notch experience, I have outstanding results, and would recommend them to anyone!

Sharp Contracting created the most beautiful pool deck, patios and pathways I’ve ever seen! I shared a few videos of our backyard online and over 10 million people have seen their awesome stamped concrete!! We get lots of compliments on it! This is the second home I’ve had them do a pool deck and patio for and I’m so glad I did (twice)! It looks great and lasts and is so natural looking! It fits perfectly with all the lovely natural landscaping we have! Thanks Sharp Contracting for the expert workmanship, artistic design and gorgeous finished product! You were easy to work with too!

The work on my stamped concrete was good. The workers especially Coco the foreman is good. Problem Is the pricing for anything else is overpriced! The worst part is no one answers the phone. They say don't leave a message they will call you back. They stopped calling me because I requested service. My electricity went out when they hooked up drip system on Friday after I paid third check for $6000.00 and everyone went home. I called office told it was emergency at 2:00 pm.manager refused to talk to me. Called Monday after paying 5000.00 and left message about problem plants and not finished items. NO CALL BACK! BEWARE PAYMENTS ARE YOUR ONLY HOPE OF GETTING ANYTHING DONE. NO SERVICE OR WARRANTY Buy only stamped get everything else done elsewhere Wednesday 7 31 2024. I was called by someone at Sharp. No apologie but made an effort. Then office called to set up appointment on August 5th to correct some problems. Very pleased and hopeful. Will post outcome AFTER VISIT. Unfortunately I did not want to any more business with this company. I spent 22,000.00 so he could threaten me and my integrity. I SPENT about same amount a week earlier with Allstate Roofing and they caught 5 stars! All he needed to do was apologize and correct the mistakes. He thinks attacking me is good business . BEWARE I WILL BE CONTACTING BBB.