
Overview
Serves Saint Clairsville, OH
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
+17406955553
201 E Main St, Saint Clairsville, OH 43950
Reviews
4.0
46 reviews
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1
Tabatha DeBlois
Sep 13, 2014
•From Google
My husband and I were set to close on a new home in April. Since I work from a home office, my husband and I wanted an office set up almost immediately upon moving in. It is a requirement for me to work effectively, as you can imagine. In February, we began working on the layout of our office. We had two companies that we received quotes from. One company was less expensive but would take 6-8 weeks to install. Design Studio claimed that they could get the job done in 2-3 weeks. We decided that we would go with them as they could get us ready much more quickly.
Several weeks went into planning the office as the Design Studio came in more than double our budget. After several changes and meeting in the middle, we ordered our cabinets and counter top and paid the half down, as required. A week later, we were told that it would be 6-8 weeks before our cabinets came in due to a large influx of orders at the manufacturer. Slight kink and we weren't pleased but we try not to ruffle feathers.
Finally, the day of the install...except..the wrong cabinets were ordered...they didn't have the correct sizes to finish the job. They put a rush on it which meant that it would only be 5-6 weeks...
Day of second install. Canceled day before because cabinets didn't come in. Two weeks later, our new cabinets are installed...Now we have to wait 2-3 weeks for the "rush" countertop.
Day of countertop install. The installers did not call my husband as specified so that he could meet them and let them in. They call the liaison at Design Studio who instructs them to look for an open door and let themselves in. They do this and at that time, decided to drill holes based on the temporary plywood top that I had been using to get by...Not centered and not anywhere close to where we wanted. They also put a large gouge in our cabinets in three spots..SO, after a severely botched up job, a group of strangers being told to come into our home without our permission (and then give themselves free reign to go into garage and find our plywood and who knows what else), we were, needless to say, livid.
Resolution. Replace cabinet skins and get a new counter top,,,but not before waiting another 5-6 weeks, of course. In the mean time, we get a very nice card that asks us to pay the remaining balance on our account...Seriously?!?!
So, today is August 29th. My installers who were supposed to be here at 9 am have yet to show. I called and found out that they aren't coming until later, yet I was never notified. I am left to clear my schedule once again and await, in hopes that this can be taken care of today.
2-3 weeks turned into 7 MONTHS. The consolation? We aren't sure yet. Honestly, if I could have them take the cabinets out and get a refund, I would have done that three months ago. The communication and confusion on behalf of the Design Studio has solidified the fact that we will NEVER take our business there again. There were many other hiccups along the way but cliff notes versions say that this process was a disaster. I moved meetings, cancelled work trip and arranged my schedule more time that I can remember just to be notified that it was for naught and I would have to do it again. The only positive that I can offer is that Terry, our cabinet installer, was amazing and went above and beyond.
I would welcome a call from the owner to discuss in greater detail.
Joanna Osipinska
Dec 18, 2023
•From Google
I am writing to express my utmost satisfaction with the recent roof replacement carried out by Design & Development Group,Co. The exceptional quality of work and professionalism displayed throughout the project have truly exceeded my expectations.
From the initial assessment to the completion of the project, every step was executed with precision and efficiency. The thorough inspection conducted by Design & Development Group,Co. provided valuable insights into the condition of my roof, and the detailed explanation of the proposed work instilled confidence in Design & Development Group,Co expertise.The construction team's attention to detail and commitment to excellence were evident in every aspect of the roof replacement process. The workmanship displayed was of the highest caliber, and the use of quality materials ensures the longevity and durability of the new roof. I am particularly impressed with the efficiency of the team, as they completed the project within the stipulated time frame without compromising on the quality of work.
Throughout the project, Design & Development Group,Co maintained a clean and organized work environment, minimizing disruptions to my daily routine. The courtesy and professionalism exhibited by your staff members were commendable, creating a positive and stress-free experience for me as a homeowner.
Furthermore, the open lines of communication established with your project manager made it easy for me to stay informed about the progress of the work and address any concerns promptly. This transparent and customer-centric approach is a testament to Design & Development Group,Co commitment to customer satisfaction.
In conclusion, I would like to extend my sincere gratitude to Agata and Piotr owner's Design & Development Group,Co. for a job well done. The roof replacement not only enhances the aesthetic appeal of my home but also provides me with the confidence that it will withstand the elements for years to come.
I will not hesitate to recommend Design & Development Group,Co services to friends and family in need of construction or roofing work. Thank you once again for your exceptional service, and I look forward to the opportunity to work with your company in the future.
Kaitlin Rossi
Sep 13, 2023
•From Google
Design and Development Group did an amazing job on the exterior of our home! We had a very large project that we wanted to complete with one contractor at fair pricing. D&D group was the clear choice after speaking with many contractors. We also wanted someone who was detailed oriented as we had a lot of specific requests. We had our siding, soffits, fascia, gutters all replaced by them. In addition we had them replace our original bay window with beautiful pella windows as well as the rest of our front elevation windows. They also rebuilt our front screened in porch and installed a new front door and storm door. They also wrapped both of our chimneys in siding and put metal caps on top to protect them. In addition to all of this they also put stone on top of our front elevation brick which was such a game changer and made our home really look amazing! They said it would take 3-4 weeks to complete the scope of this job and did it in that exact time frame. No delays or issues which was great! Also along the way they were constantly asking for my opinion on things as they knew I was very detailed oriented which I appreciated so much to be able to be so involved with the whole process. I would highly recommend this company to my family, friends and anyone needing a contractor to do any size project as they don’t just handle big projects, they do all sizes and scope of work
Rubeen Issa
Sep 13, 2021
•From Google
If I could give D&D 10 stars I would... Agata and her team are great to work with. I recently had some roof damage due to a storm. I was referred to D&D from a friend who used them in the past and I couldn't have been more thankful for the referral. From day one Robert came out inspected my roof and walked me through the insurance process. From their Agata took over and worked with my insurance company.. Let me say that was long process as it took some back and forth with the insurance company. Agata handled the entire process flawlessly and made it very simple for me. She always kept me in the loop and advised me on everything that was happening. I have to give it to Agata, she was relentless and ensured we got everything we needed from the insurance company. Regarding the actually work, it was great. The crew was very efficient and ensured they cleaned up after themselves each evening. My roof/gutters and skylight look great. I honestly could not be happier, D&D is truly a exceptional group to work with and very fair. I will refer them to everyone I know and will be calling them in the future for other needs. Thank you Agata/Robert & Piotr.. you are truly an amazing team that cares about your customers, reputation and quality of work.
Caryn Black
Aug 7, 2024
•From Google
Google Review for Patrick and Pastella | Burns
⭐⭐⭐⭐⭐
Working with Patrick and his incredible design-build company, Pastella | Burns, has been an absolute pleasure.Their designs perfectly reflect their clients' diverse backgrounds and complement their refined lifestyles. Each project is a testament to their commitment to bold, purposeful designs and the use of authentic materials.
Patrick's extensive experience and keen eye for design are evident in the wide range of styles they master. From alpine and midcentury modern to industrial, mountain chalets, modern farmhouses, barn conversions, contemporary residences, modern mountain homes, historic restorations, minimalist homes, and boutique hospitality projects, their versatility is unmatched.
I have recommended Patrick multiple times because no one does design like Patrick. His creativity, business strategy, and sophisticated approach to luxury homes are truly remarkable. The homes he creates are truly magnificent and stand out for their elegance and style. They're one of a kind!!
If you're looking for a team that can bring your dream home to life with unparalleled design and craftsmanship, look no further than Pastella | Burns. Highly recommended!
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