
Overview
Serves Pasadena, CA
7 employees
Business hours
SunClosedMon8:00 am - 6:00 pmTue8:00 am - 6:00 pmWed8:00 am - 6:00 pmThu8:00 am - 6:00 pmFri8:00 am - 6:00 pmSat9:00 am - 2:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Debit card.
Services offered
Contact
gsladek@chipmanadams.com
+16266852800
80 S Lake Ave Ste 650, Pasadena, CA 91101
Reviews
Customers rated this pro highly for work quality, professionalism and responsiveness.
5.0
67 reviews
5
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1
Chee
Oct 23, 2023
•From Google
Moving to a new house I was in desperate need of new window treatments. I started to inquire about motorized blinds and after a couple quotes from other companies I met with Mr. Tom, he isn’t just a rep for a company he happened to be the owner. I could totally tell he loves what he does, he was very knowledgeable with the different types of window treatment and gave me a few options. Ewalds pricing was very competitive so I decided to move ahead, I felt if the owner could take the time and meet with his potential clients they must really care about each and everyone of them which I wasn’t wrong. The whole process was painless and very convenient. I wanted to pay my deposit by check, Ms. Kelly came personally to pick up a check from me so I wouldn’t have to drop one off. Installation was great, the workers did a awesome job and cleaned up after like it was their home.
Fast forward 6 months one of my blinds charging light wasn’t working. It would blink three times and then stop but the blind still worked fine. I contacted Ewald and told them about my issue and they sent out Mr. Josh, when Mr. Josh arrived at my house for my appointment right away he removed his shoes and placed them off to the side. He came in with a great attitude very professional and polite. He proceeded to check my blind, he informed me that since I wasn’t using the 15 channels on my remote if I’d like he can have only the ones I’m using displayed by reprogramming my remote which I agreed with. He ended up replacing my whole window motor and also gave me a idea on how I could keep the blind plugged in all the time and not have to worry about charging it. However my charging wire was a little too short so he went to his truck and came back with a wire that would work. At the end of his visit I didn’t have a bill. That right there was customer service at its finest. For a tech to come and go above and beyond to do whatever they can to help the customer without the intention of trying to make every dollar possible is why I will be looking forward to using Ewald if I ever need any more window treatment and why I will tell everyone I know about them because we definitely need more business like this. Thank you Ewald!!
Roy Schneeberger
Sep 17, 2021
•From Google
This is a great small business. Tom (the owner) is really attentive and takes each job personally. I own a painting company (Bill Schneeberger Painting & Decorating) and I refer him to my clients that are considering getting window treatments knowing I can hand the baton to him to tie a bow on things. I can do this confidently knowing that he will surely meet or exceed my clients' expectations who are often very particular. His price is always fair, and he has partnerships with all the best window treatment manufacturers. When my wife was ready to get shades and blinds at our home, he beat everyone else's price and made the whole experience painless and seamless. There's a lot of rough questionable characters in the trades these days, and Tom is a breath of fresh air. He's a warm friendly guy and you'll be comfortable with him the moment you meet him. You will undoubtedly be glad you met Tom, it's nice to know a contractor you who immediately puts you at ease and know you can trust to have in your home. Give him a call!
P.S. if you’re considering using “Budget Blinds”,
Turn and run. They are the perfect example of people you don’t want in your home. The Clients of mine that have used them instead have all regretted it and each had a nightmarish story to tell
Johnny McBride
Sep 17, 2019
•From Google
I am so happy with the blinds that I purchased from Ewald Interiors! Price and most of all customer service are always at the top of my list in every purchase I make.
And after I moved into my home, I knew I needed to replace the existing blinds to something more my style. Tom took the time to come talk to me, show me sample after sample of the blinds available, explained the process from start to finish and most of all clearly laid out the prices in terms I felt a young child could understand. I was extremely impressed with his professionalism and how courteous he was.
The entire process including delivery and installation was top notch, and with no delays, it was even finished a few days prior to the actual expected due date. Now when I work from home, I can appreciate how much nicer my house looks and know I made the right choice.
For someone like myself that recently moved to the area, reviews are crucial, especially when I have no other options to consider. Five-star service all the way, and I will recommend him to my neighbors and the new friends I am making now in my new city I call home.
Thanks again Tom for all you did for me!
Robin Carretta
Sep 17, 2021
•From Google
Recently, I needed all new window treatments as I still had the original ones when we moved in...over 15 years ago. I had seen Ewald Interiors mentioned here so reached out. My experience was incredible from start to finish. Tom quickly responded, came out to provide some recommendations and made the entire process so easy. The best part about what Tom does is he provides several options from which to choose from. At no point, did I feel any pressure to select more treatments than I needed. The service is extremely personalized and Tom also provides great design suggestions for free. Turn around time for the custom window treatments was quick and then installation by Kevin. I've never seen someone so meticulous in their work. So organized, neat and fast. Kevin was in and out of my house in a few hours and I had done several rooms in my home. Tom also popped in to make sure everything looked amazing which it did. Overall, Ewald delivers beautiful product, personalized customer service and very happy customers!
Menia Poulios
Sep 17, 2022
•From Google
We have used Ewald Interiors twice so far - first for our new home which included every single window including our basement and most recently for our rental unit. Both the large scale job and smaller project were treated with equal importance - Tom and his team are true professionals. Tom took the time to walk through all of our options and provide valued recommendations for our home - he even dealt with our last minute changes with grace. I would recommend Tom and his team without hesitation. Top of the line products, quality installation and I should also mention that Tom is fun to work with - which is a great bonus. Thanks again to Ewald Interiors for providing us with beautiful, not to mention energy-efficient, window treatments!
Credentials
License
License number: #871202
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